Hilton Philadelphia, Philadelphia, Front Desk

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Rank

37th

Out of 177

Hilton Philadelphia	Average Price: $220 Check Rates

Hotel Class:

4200 City Avenue

Philadelphia, 19131 View map

3-Star Hotel Rank: 22 of 57
Average review rating: 3.04

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (6) , MyTravelGuide (11) , Travelocity (5) , TripAdvisor (158) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Front desk

Appears in 53 comments.

71% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (5) helpful (11) hotel (4) management (5) need (3) night (4) pleasant (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Clean, quiet and Vanessa the front desk manager is the most considerate and loving hotel employee I have ever encountered.

"Best hotel stay I've had in a long time. " Read full review on TripAdvisor 5/2/2012 Vote

2. The front desk manager cheerfully helped me by forgiving the no show charges and providing me with a room on my actual arrival date.

"An extra special Homewood Suites " Read full review on TripAdvisor 3/14/2012 Vote

3. Front desk staff was helpful in resolving miscues in a timely and friendly manner.

"Sweat the small stuff " Read full review on TripAdvisor 11/28/2011 Vote

4. The Young lady at the front desk was very proffesional and polite and exceptionally helpful.

""Great Hotel, Excellent Services" " Read full review on TripAdvisor 7/25/2011 Vote

5. Vanessa at the front desk was so friendly and helpful with everything I needed.

"GREAT STAFF " Read full review on TripAdvisor 7/24/2011 Vote

6. The clerk at the front desk was very friendly and inviting.

"Like a small apartment " Read full review on TripAdvisor 7/14/2011 Vote

7. Monisha at the front desk went above and beyond to help us get our reservations in order.

"When we first arrived, there was a... " Read full review on TripAdvisor 9/18/2010 Vote

8. 'Toni' at the front desk was great, very helpful, and knew us by name.

"Great Stay in Philly " Read full review on TripAdvisor 7/20/2010 Vote

9. The check in process was fast, the front desk staff was friendly and very helpful with all of my questions.

"High Class Hotel - Excellent Service! " Read full review on TripAdvisor 3/10/2010 Vote

10. The front desk is very helpful and we actually did ask them for a lot of things.

"It's ok, But Less Than I Expected " Read full review on TripAdvisor 5/12/2009 Vote