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Rank
41st
Out of 177

Renaissance Philadelphia

Average Price: $181  
 
Hotel Class:
500 Stevens Drive
Philadelphia, 19113 View map  
4-Star Hotel Rank: 10 of 18
Average review rating: 3.7
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (30) , MyTravelGuide (440) , Travelocity (4) , TripAdvisor (183)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Towel
Appears in 15 comments. 
75% wrote positive comments about towel
The following words were used in comments with Towel:
cares (2)   clean (6)   coffee (2)   desk (2)   extra (3)   families (2)   filthy (2)   food (2)   friendly (3)   gym (3)   night (2)    
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1. The beds ARE comfy, I'll give them that, but the towels are like from a high-school gym locker room- rough, and smell like chemicals.
"WORN-OUT and TIRED. AVOID, if you can. " Read full review on TripAdvisor   2/26/2012 Vote      
2. Calls for extra towels and other requests were taken care of quickly and with in friendly manner.
"Great Service, Very Good Hotel " Read full review on TripAdvisor   11/4/2010 Vote      
3. Calls for extra towels and other requests were taken care of quickly and with in friendly manner.
"Great Service, Very Good Hotel " Read full review on TripAdvisor   11/4/2010 Vote      
4. Bathrooms need to be fixed, clogged drains and towels that belong in a gym.
"Dirty and out dated " Read full review on TripAdvisor   3/8/2012 Vote      
5. This obviously is not the staffs fault, but it contributes to a mentality that it is okay for instance to leave food trays and piles of used towels in the hall for two days.
"Tired and mixed service for the Renaissance brand. " Read full review on TripAdvisor   9/18/2011 Vote      
6. such as clean pool towels,coffee in the lobby and items in your room itself, I suppose this is due to being understaffed.
"Disgusting and severly understaffed. " Read full review on TripAdvisor   8/8/2011 Vote      
7. The next morning, we hit the gym, and had a great workout with plenty of state of the art equipment, water, towels, tv's, etc. This is a complimentary service as well.
"Great service, Great staff... we'll be back, for sure! " Read full review on TripAdvisor   7/25/2011 Vote      
8. A call for extra towels and more soap, (Aveda ammenities.
"A smidge nicer than most airport hotels. " Read full review on TripAdvisor   8/16/2010 Vote      
9. From the hair on the floor and in the tub, and dust on the towel rack I would say the floor in the bathroom had not been cleaned anytime in the recent past.
"Dirty hotel with no standards and no leadership " Read full review on TripAdvisor   7/12/2010 Vote      
10. The towel hook on my bathroom door fell off.
"Decent hotel but in an isolated location " Read full review on TripAdvisor   10/25/2009 Vote      
   
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