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OpinionWell
Rank
41st
Out of 177

Renaissance Philadelphia

Average Price: $181  
 
Hotel Class:
500 Stevens Drive
Philadelphia, 19113 View map  
4-Star Hotel Rank: 10 of 18
Average review rating: 3.7
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (30) , MyTravelGuide (440) , Travelocity (4) , TripAdvisor (183)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 45 comments. 
70% wrote positive comments about front desk
The following words were used in comments with Front desk:
clean (3)   concierge (4)   desk (47)   free (3)   friendly (9)   helpful (4)   hotel (3)   management (2)   nice (5)   night (6)    
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1. The front desk staff is excellent (especially Patrick), we received free upgrades both stays just for being friendly.
"Great service, good prices, rooms leave something to be desired. " Read full review on TripAdvisor   4/9/2012 Vote      
2. Wonderful front desk staff.
"Great front desk staff, updates to hotel needed. Clean " Read full review on TripAdvisor   12/14/2011 Vote      
3. Checking out was quick & easy as well, and Sean at the front desk seemed genuinely interested in making sure we had a great time.
"Great service, Great staff... we'll be back, for sure! " Read full review on TripAdvisor   7/25/2011 Vote      
4. We immediately felt so welcomed by the front desk staff member who checked us in (Patrick).
"Great service, Great staff... we'll be back, for sure! " Read full review on TripAdvisor   7/25/2011 Vote      
5. Front desk staff was friendly and accommodating, very professional.
"Adequate...that's all. " Read full review on TripAdvisor   10/21/2010 Vote      
6. The hotel restaurant, which IS open every night for dinner (despite claims to the contrary by the front desk staff) was very nice, especially the tilapia which is part of their new 'T.
"Lovely " Read full review on TripAdvisor   6/10/2009 Vote      
7. When my friend came to pick me up the next day, the front desk gave her a total of 4 different street address' for her to use in her GPS to pick me up, but the GPS system couldn't find any of them.
"Lovely " Read full review on TripAdvisor   6/10/2009 Vote      
8. Upon arrival, the front desk staff were exceedingly friendly and helpful.
"Can't Beat The Service " Read full review on TripAdvisor   9/1/2008 Vote      
9. Upon arrival, the front desk staff were exceedingly friendly and helpful.
"Can`t Beat The Service " Read full review on TripAdvisor   9/1/2008 Vote      
10. Upon arrival, we were greeted by some terrific people at the front desk.
"Relaxin` at the Ren` " Read full review on TripAdvisor   8/10/2008 Vote      
   
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