Renaissance Philadelphia, Philadelphia, Manager

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Rank

41st

Out of 177

Renaissance Philadelphia	Average Price: $181 Check Rates

Hotel Class:

500 Stevens Drive

Philadelphia, 19113 View map

4-Star Hotel Rank: 10 of 18
Average review rating: 3.7

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (30) , MyTravelGuide (440) , Travelocity (4) , TripAdvisor (183)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 11 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
free (2) hotel (2) management (11) nice (2) offers (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We then went to speak to the manager who took care of the matter.

"Not Impressed " Read full review on Expedia 7/20/2009 Vote

2. Some employees were very nice and the front desk manager Marietta was really nice and tried to make things much better and did give me a free breakfast.

"Needs a renovation and staff retraining " Read full review on TripAdvisor 6/29/2007 Vote

3. When I called the desk to mention this, I was offered an additional amount of bonus points, as well as a bottle of wine which the agent delivered himself when I called 2 hours later asking where it was, and why the Room Service manager had not called me.

"Really 3.5 stars-above average " Read full review on TripAdvisor 4/8/2012 Vote

4. The night manager then proceeded to offer me a phone book so I could find another place.

"Worst Service Ever " Read full review on TripAdvisor 9/23/2011 Vote

5. We thanked the manager in the morning for such great service.

"AWESOME - They set the bar high " Read full review on TripAdvisor 8/17/2011 Vote

6. Kitchen was closed but room service manager gave us her dinner.

"AWESOME - They set the bar high " Read full review on TripAdvisor 8/17/2011 Vote

7. C'mon HOTEL MANAGER - send someone to the nearest supermarket and buy the items guests are requesting.

"What are your priorities? " Read full review on TripAdvisor 7/15/2011 Vote

8. The manager came over and took the soup off the bill and gave me a free desert.

"Restaurant Warning " Read full review on TripAdvisor 3/22/2010 Vote

9. I was checked in by the nicest young man who was the Front Desk Manager, Mr.

"WONDERFUL END TO A TERRIBLE DAY " Read full review on TripAdvisor 11/14/2009 Vote

10. I also had the opportunity to meet the General Manager who was also delightful.

"WONDERFUL END TO A TERRIBLE DAY " Read full review on TripAdvisor 11/14/2009 Vote