Renaissance Philadelphia, Philadelphia, Service

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Rank

41st

Out of 177

Renaissance Philadelphia	Average Price: $181 Check Rates

Hotel Class:

500 Stevens Drive

Philadelphia, 19113 View map

4-Star Hotel Rank: 10 of 18
Average review rating: 3.7

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (30) , MyTravelGuide (440) , Travelocity (4) , TripAdvisor (183)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (6) balcony (8) bar (31) bathroom (38) bed (46) breakfast (42) charge (15) check in (25) check out (7) complimentary (5) concierge (29) cost (4) deal (9) decor (7) dinner (17) downtown (23) fee (11) fitness center (4) food (45) front desk (45) gym (7) highway (4) hotel (362) housekeeping (10) lobby (24) location (39) manager (11) money (9) parking (45) pillow (8) pool (57) price (28) rate (24) recommend (21) refund (4) restaurant (44) room (286) room service (18) service (81) sheets (11) shower (10) shuttle (66) staff (123) suite (17) towel (15) tub (6) value (9) view (12) walk (12) wireless (6)

Service

Appears in 81 comments.

81% wrote positive comments about service

The following words were used in comments with Service:
clean (7) comfortable (4) customer (4) food (6) free (4) friendly (6) good (14) great (8) hotel (21) internet (9) location (4) nice (5) worst (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service good.

"Fine if you need a quick overnight near airport. Rooms getting slightly dated " Read full review on TripAdvisor 5/23/2012 Vote

2. I did not eat in the hotel restaurant this trip, but in the past the food has been pretty good and the service was good to excellent.

"Really 3.5 stars-above average " Read full review on TripAdvisor 4/8/2012 Vote

3. Overall the service was very good, they just need a better facility.

"Tired Property " Read full review on TripAdvisor 3/25/2012 Vote

4. The service to and from the Airport was good.

"Park, sleep, fly..... " Read full review on TripAdvisor 3/22/2012 Vote

5. I will say the shuttle service the next morning was exactly what I would have expected - polite, on time and friendly.

"Meh " Read full review on TripAdvisor 2/16/2012 Vote

6. Everyone was really helpful, and the shuttle service to and from the airport was fantastic.

"A great hotel with lovely staff " Read full review on TripAdvisor 9/9/2011 Vote

7. We thanked the manager in the morning for such great service.

"AWESOME - They set the bar high " Read full review on TripAdvisor 8/17/2011 Vote

8. Shuttle service was prompt & friendly.

"AWESOME - They set the bar high " Read full review on TripAdvisor 8/17/2011 Vote

9. Very convenient to the airport with shuttle service.

"Fine airport hotel. " Read full review on TripAdvisor 8/7/2011 Vote

10. The next morning, we hit the gym, and had a great workout with plenty of state of the art equipment, water, towels, tv's, etc. This is a complimentary service as well.

"Great service, Great staff... we'll be back, for sure! " Read full review on TripAdvisor 7/25/2011 Vote