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OpinionWell
Rank
41st
Out of 177

Renaissance Philadelphia

Average Price: $181  
 
Hotel Class:
500 Stevens Drive
Philadelphia, 19113 View map  
4-Star Hotel Rank: 10 of 18
Average review rating: 3.7
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (30) , MyTravelGuide (440) , Travelocity (4) , TripAdvisor (183)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 10 comments. 
100% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
 
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. I mentioned it at the front desk on three separate occasions to three different employees, each said they would have housekeeping take care of it - no one did.
"Decent hotel but in an isolated location " Read full review on TripAdvisor   10/25/2009 Vote      
2. Cleanliness: The hotel housekeeping staff isn't performing its' job.
"An Old Radisson Retagged with a Renaissance Name " Read full review on TripAdvisor   8/4/2009 Vote      
3. It was kind of noticeable so I'm sure Housekeeping saw that.
"Old - 1980's Old " Read full review on TripAdvisor   4/26/2012 Vote      
4. The door was closed and the only people that were in the room was the housekeeping staff.
"Things stolen from room " Read full review on TripAdvisor   4/11/2012 Vote      
5. He said Housekeeping was gone for the night.
"Dirty hotel with no standards and no leadership " Read full review on TripAdvisor   7/12/2010 Vote      
6. At 8:20 a housekeeping knocked on the door asking when we would be checking out.
"Dirty hotel with no standards and no leadership " Read full review on TripAdvisor   7/12/2010 Vote      
7. HOUSEKEEPING/UPKEEP:Can I give MINUS 5 stars here.
"Not what you expect from a Renaissance........not even close " Read full review on TripAdvisor   9/9/2009 Vote      
8. Whoever runs their housekeeping department needs to be fired.
"Not what you expect from a Renaissance........not even close " Read full review on TripAdvisor   9/9/2009 Vote      
9. My only complaint was on housekeeping: they did not even clean up the coffee machine and left the old coffee bag inside.
"Nice hotel but housekeeping needs improvement " Read full review on TripAdvisor   9/4/2009 Vote      
10. Khalil Rembert greated us with a smile and gave us water ice to enjoy while he was waiting for housekeeping to finish getting our room ready.
"Best Customer Service Ever! " Read full review on TripAdvisor   6/11/2008 Vote      
   
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