Renaissance Philadelphia, Philadelphia, Refund

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OpinionWell
Rank

41st

Out of 177

Renaissance Philadelphia	Average Price: $181 Check Rates

Hotel Class:

500 Stevens Drive

Philadelphia, 19113 View map

4-Star Hotel Rank: 10 of 18
Average review rating: 3.7

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (30) , MyTravelGuide (440) , Travelocity (4) , TripAdvisor (183)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Refund

Appears in 4 comments.

The following words were used in comments with Refund:
secure (2)

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1. Now I'm told it takes up to 14 days to get a refund.

"Reservation cancellation - hotel was very nice " Read full review on TripAdvisor 12/23/2011 Vote

2. It has now been over 2 weeks, many phone calls and a dispute filed with my bank and I don't have the money refunded yet.

"Reservation cancellation - hotel was very nice " Read full review on TripAdvisor 12/23/2011 Vote

3. I called the hotel back and they told me it was a security hold incase I didnt show up for my reservation and that it was refunded back to my account at checkout and would take a few days before its avalable,I flipped, because not ONE time was I ever informed of a security hold.

"Disgusting and severly understaffed. " Read full review on TripAdvisor 8/8/2011 Vote

4. But after I hurriedly checked in I realized that I had not received a concierge room and called the front desk and they ultimately refunded the $30 difference per night.

"What you would expect from an airport hotel " Read full review on TripAdvisor 9/25/2008 Vote