Renaissance Philadelphia, Philadelphia, Staff

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Rank

41st

Out of 177

Renaissance Philadelphia	Average Price: $181 Check Rates

Hotel Class:

500 Stevens Drive

Philadelphia, 19113 View map

4-Star Hotel Rank: 10 of 18
Average review rating: 3.7

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (30) , MyTravelGuide (440) , Travelocity (4) , TripAdvisor (183)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (6) balcony (8) bar (31) bathroom (38) bed (46) breakfast (42) charge (15) check in (25) check out (7) complimentary (5) concierge (29) cost (4) deal (9) decor (7) dinner (17) downtown (23) fee (11) fitness center (4) food (45) front desk (45) gym (7) highway (4) hotel (362) housekeeping (10) lobby (24) location (39) manager (11) money (9) parking (45) pillow (8) pool (57) price (28) rate (24) recommend (21) refund (4) restaurant (44) room (286) room service (18) service (81) sheets (11) shower (10) shuttle (66) staff (123) suite (17) towel (15) tub (6) value (9) view (12) walk (12) wireless (6)

Staff

Appears in 123 comments.

88% wrote positive comments about staff

The following words were used in comments with Staff:
clean (14) comfortable (5) desk (23) excellent (5) extremely (4) food (5) free (4) friendly (41) great (10) helpful (23) hotel (19) need (4) nice (15) pleasant (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff is excellent (especially Patrick), we received free upgrades both stays just for being friendly.

"Great service, good prices, rooms leave something to be desired. " Read full review on TripAdvisor 4/9/2012 Vote

2. I think that once the property is brought into the 21st century in appearance, it will be awesome-especially if the staff all sticks around.

"Really 3.5 stars-above average " Read full review on TripAdvisor 4/8/2012 Vote

3. The staff as a whole is excellent.

"Really 3.5 stars-above average " Read full review on TripAdvisor 4/8/2012 Vote

4. Staff is very friendly but way under staffed.

"Dirty and out dated " Read full review on TripAdvisor 3/8/2012 Vote

5. Overall the staff are great people.

"WORN-OUT and TIRED. AVOID, if you can. " Read full review on TripAdvisor 2/26/2012 Vote

6. The staff overall were friendly, but I did not receive my platinum food gift - I realize it was late at night - but why offer it then.

"Meh " Read full review on TripAdvisor 2/16/2012 Vote

7. Very clean and nice hotel, friendly staff, excellent concierge, need more space for parking, which probably impossible due to the wetland.

"Renaissance hotel Philladelphia " Read full review on TripAdvisor 1/9/2012 Vote

8. Staff is very friendly, great bunch of people.

"OK? I Guess " Read full review on TripAdvisor 1/5/2012 Vote

9. Staff was very friendly and helpful.

"Better than expected for an airport hotel " Read full review on TripAdvisor 11/28/2011 Vote

10. All the staff was wonderful, they were very friendly, cautious, and always smiling.

"Great Staff but Dated Hotel " Read full review on TripAdvisor 11/21/2011 Vote