Sheraton Mart Hotel, Miami, Service

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Rank

39th

Out of 468

Sheraton Mart Hotel	Average Price: $124 Check Rates

Hotel Class:

711 NorthWest 72nd Avenue

Miami, 33126 View map

3-Star Hotel Rank: 13 of 122
Average review rating: 3.32

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (417) , Travelocity (6) , TripAdvisor (226) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) balcony (6) bar (62) bargain (6) bathroom (52) beach (25) bed (73) bill (12) breakfast (49) charge (27) check in (48) complimentary (8) concierge (10) cost (7) deal (14) dinner (20) downtown (9) fee (13) food (59) front desk (47) hot tub (9) hotel (433) housekeeping (16) lobby (45) location (49) manager (14) money (9) parking (82) pillow (11) pool (55) price (36) rate (20) recommend (23) restaurant (73) room (373) room service (29) service (83) sheets (9) shower (14) shuttle (101) staff (114) suite (9) towel (12) tub (9) valet (17) valet parking (9) value (7) view (17) walk (11) wireless (28)

Service

Appears in 83 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
excellent (4) experience (5) food (7) free (6) good (19) great (12) helpful (5) hotel (18) internet (6) liked (5) nice (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Clean pool, good service.

"Nice property, close to airport " Read full review on TripAdvisor 5/12/2012 Vote

2. Morning breakfast selection reasonable, but service extremely variable: one day courteous & fast - which helps business folks get done and off for meetings; the next day, the worst ever experienced at a Hilton property.

"Mix of good & poor " Read full review on TripAdvisor 3/24/2012 Vote

3. They did have great service from the staff however- definitely made my stay better.

"Average Experience " Read full review on TripAdvisor 2/25/2012 Vote

4. Overall it was a good experience- the rooms were nice, the customer service was good, and the hotel itself was very nice.

"Average Experience " Read full review on TripAdvisor 2/25/2012 Vote

5. We were there on Super Bowl Sunday so the bar was very busy though have to say really good food and amazing service .

"Very friendly staff " Read full review on TripAdvisor 2/6/2012 Vote

6. It is a good hotel, the room is big and nice, the restaurant is good as the service and good meal.

"Good but not clean " Read full review on TripAdvisor 2/5/2012 Vote

7. In its favor, the free shuttle was nice, and the service really good.

"Cookies were nice, but room smelled like smoke and no bath. " Read full review on TripAdvisor 2/1/2012 Vote

8. Excellent service and accomodations.

"Air and Sea Conference " Read full review on TripAdvisor 11/23/2011 Vote

9. They were welcoming and good customer service ambassadors.

"An Up and Down Experience " Read full review on TripAdvisor 11/12/2011 Vote

10. - The lobby bar, outfitted with oversized teal lounge chairs and high-top tables, had good food {sliders!} complimented by happy and efficient service.

"An Up and Down Experience " Read full review on TripAdvisor 11/12/2011 Vote