Sheraton Mart Hotel, Miami, Front Desk

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Rank

39th

Out of 468

Sheraton Mart Hotel	Average Price: $124 Check Rates

Hotel Class:

711 NorthWest 72nd Avenue

Miami, 33126 View map

3-Star Hotel Rank: 13 of 122
Average review rating: 3.32

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (417) , Travelocity (6) , TripAdvisor (226) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) balcony (6) bar (62) bargain (6) bathroom (52) beach (25) bed (73) bill (12) breakfast (49) charge (27) check in (48) complimentary (8) concierge (10) cost (7) deal (14) dinner (20) downtown (9) fee (13) food (59) front desk (47) hot tub (9) hotel (433) housekeeping (16) lobby (45) location (49) manager (14) money (9) parking (82) pillow (11) pool (55) price (36) rate (20) recommend (23) restaurant (73) room (373) room service (29) service (83) sheets (9) shower (14) shuttle (101) staff (114) suite (9) towel (12) tub (9) valet (17) valet parking (9) value (7) view (17) walk (11) wireless (28)

Front desk

Appears in 47 comments.

60% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (5) complain (3) concierge (5) desk (51) friendly (5) great (4) helpful (5) hotel (6) liked (4) nice (5) problem (3) rude (3) service (5) staff (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The ladies at the front desk were professional and courteous.

"Good Times " Read full review on TripAdvisor 5/14/2012 Vote

2. The front desk staff was great.

"NICE HOTEL. BUT DOES HAVE SOME ISSUES. " Read full review on TripAdvisor 4/15/2012 Vote

3. I would not stay here again due to the way I was treated by the Bartender although the hotel is nice and the front desk staff at check in was great.

"NICE HOTEL. BUT DOES HAVE SOME ISSUES. " Read full review on TripAdvisor 4/15/2012 Vote

4. The woman and the front desk was very nice and helpfull.

"Nice Hotel " Read full review on TripAdvisor 3/18/2012 Vote

5. but the front desk guy was so understanding and cool and the servers in the bar(only place to get something to eat) were so kind and helpful.

"Great Staff " Read full review on TripAdvisor 11/30/2011 Vote

6. The concierge and front desk staff were quite friendly and helpful, and the breakfast buffet was a great buy.

"Room for Improvement " Read full review on TripAdvisor 4/5/2011 Vote

7. The front desk was very helpful and the concierge actually showed me to my room and recommended a very nice authentic Cuban restaurant.

"Pleasantly Surprised " Read full review on TripAdvisor 10/2/2007 Vote

8. The front desk was very helpful and the concierge actually showed me to my room and recommended a very nice authentic Cuban restaurant.

"Pleasantly Surprised " Read full review on TripAdvisor 10/2/2007 Vote

9. I then got angry as this was embarrassing I told her I was allowed and she then said don't go nowhere I have to call the front desk I told her please call the desk.

"NICE HOTEL. BUT DOES HAVE SOME ISSUES. " Read full review on TripAdvisor 4/15/2012 Vote

10. It seemed the front desk was understaffed but there seemed to be a lot of people checking in on hotel vouchers from airlines.

"Convenient to MIA " Read full review on TripAdvisor 3/28/2012 Vote