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Rank
39th
Out of 468

Sheraton Mart Hotel

Average Price: $124  
 
Hotel Class:
711 NorthWest 72nd Avenue
Miami, 33126 View map  
3-Star Hotel Rank: 13 of 122
Average review rating: 3.32
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (44) , MyTravelGuide (417) , Travelocity (6) , TripAdvisor (226) , YahooTravel (18)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 14 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
bad (2)   clerk (2)   desk (3)   food (2)   informative (2)   management (14)   problem (3)    
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1. The manager gave me a correct set of keys.
"Great Decor, Average Service; Overall, Nothing Special " Read full review on TripAdvisor   7/23/2011 Vote      
2. I have been waiting here for about 30 min for manager to show up and see it, still nothing.
"It was free for me and it was still horrible!!!! " Read full review on TripAdvisor   10/21/2011 Vote      
3. The hospitality of the staff and Catering Manager Robert was subperb.
"Wonderful Retreat Experience " Read full review on TripAdvisor   9/20/2011 Vote      
4. I went to the desk a THIRD time and upon seeing that the same clerk who had screwed up twice was still working, asked to speak with a manager.
"Great Decor, Average Service; Overall, Nothing Special " Read full review on TripAdvisor   7/23/2011 Vote      
5. From Brian, the food & beverage manager, Fabian, the bartender to the room maid who went out of her way to get us more decaf coffee, everyone was friendly and accommodating.
"Great One Night Stand " Read full review on TripAdvisor   3/8/2011 Vote      
6. When we asked at the bar about a seafood restaurant we had heard about, Brian, the hotel food and beverage manager offered to make the reservations for us.
"Great One Night Stand " Read full review on TripAdvisor   3/8/2011 Vote      
7. Very bad service on the managers part.
"Unfortunate Incident " Read full review on TripAdvisor   3/26/2009 Vote      
8. Only after some barking and not healing at their heels, did the manager offer some assistance.
"Unfortunate Incident " Read full review on TripAdvisor   3/26/2009 Vote      
9. I told the assistant manager it was mould but he said it was not mould and it was normal smell in the humid climate.
"Hotel of Health Hazard " Read full review on TripAdvisor   2/26/2008 Vote      
10. fine I`ll change rooms, but why didn`t the daytime manager tell us @2pm.
"never, ever again! " Read full review on TripAdvisor   8/7/2007 Vote      
   
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