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OpinionWell
Rank
34th
Out of 468

Hilton Miami

Average Price: $126  
 
Hotel Class:
5101 Blue Lagoon Drive
Miami, 33126 View map  
4-Star Hotel Rank: 12 of 58
Average review rating: 3.56
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (114) , MyTravelGuide (262) , Travelocity (7) , TripAdvisor (404) , YahooTravel (37)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 15 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
free (2)   generous (4)   helpful (2)   hotel (5)   liked (3)   management (16)   night (3)    
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1. After a while manager step inn and offer us complimentary WI FI in the room and free parking and $50 dinner at the Hilton restaurant.
"Extra $$$$$ - Poor service !! " Read full review on TripAdvisor   3/27/2012 Vote      
2. friendly front of office manager, allowed a discount to match the price i had seen on the internet even though i hadn't booked in advance.
"smart, simple, pleasantly surprised with a hilton with a touch of character " Read full review on TripAdvisor   2/10/2012 Vote      
3. The manager behind the desk was very helpful - gave us directions to a restaurant, etc. We were doubtful when we read some of the reviews prior to our visit, but found the negative ones to be unfounded.
"Was very satisfied despite reviews to the contrary! " Read full review on Expedia   1/19/2010 Vote      
4. When we returned it was extremely cold and the hotel manager offered us free hot chocolate while we waited for our car to warm.
"Great convenience for airport travel " Read full review on Expedia   12/22/2009 Vote      
5. and it took a talk with a manager-who did not change anything, talk with front desk, and saying I was not moving until another manager was contacted-then the bill was corrected.
"The Hilton has broken my heart-not a Hilton Hotel at standard " Read full review on TripAdvisor   4/22/2012 Vote      
6. Slight error on my amex, email to the hotel, i think it was the general manager that emailed me back, and it was sorted immediately.
"Now my choice for overnighting @ Miami airport " Read full review on TripAdvisor   3/7/2012 Vote      
7. Thank you to Vic the front officer manager for helping make my stay comfortable.
"Nice stay " Read full review on TripAdvisor   2/1/2012 Vote      
8. My husband spoke with Vick the manager after breakfast and he was very apologetic and didn't charge us for the first night.
"Relaxing stay at Hilton Miami Airport " Read full review on TripAdvisor   12/22/2011 Vote      
9. After some hours a very nice lady (Heather) who was the night manager ordered security guys to check the survaillance tape and they called me to my room to let me know that they have found the empty shopping bags at the 3rd floor with one T-Shirt and one pant that apparently the one that substracted my bags did not like.
"Warning - Hotel under maintenance - Keep Out! " Read full review on TripAdvisor   9/12/2011 Vote      
10. The night shift manager was the exact opposite.
"average for a holiday inn " Read full review on TripAdvisor   6/13/2011 Vote      
   
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