Sonesta Miami, Miami, Staff

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Rank

5th

Out of 468

Sonesta Miami	Average Price: $201 Check Rates

Hotel Class:

2889 McFarlane Road

Miami, 33133 View map

4-Star Hotel Rank: 2 of 58
Average review rating: 4.03

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (10) , Travelocity (9) , TripAdvisor (393)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) balcony (73) bar (56) bath (12) bathroom (53) beach (92) bed (75) bill (9) breakfast (66) charge (13) check in (24) check out (11) concierge (10) deal (20) deck (14) decor (13) dinner (21) downtown (24) fee (10) food (65) front desk (71) gym (19) hotel (597) housekeeping (15) lobby (50) location (170) manager (12) money (13) ocean (16) parking (59) pool (191) price (55) rate (31) recommend (61) restaurant (225) room (528) room service (14) service (136) shower (11) staff (249) street (24) suite (89) towel (19) tub (9) valet (36) valet parking (29) value (15) view (259) walk (86) wireless (19)

Staff

Appears in 249 comments.

94% wrote positive comments about staff

The following words were used in comments with Staff:
clean (17) courteous (14) desk (28) excellent (13) food (11) friendly (65) good (19) great (31) helpful (70) hotel (45) location (20) nice (29) pleasant (15) pool (22) professional (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Very helpful staff, great breakfast on the 8th floor.

"Elegant, sophisticated, beautiful hotel! " Read full review on TripAdvisor 5/21/2012 Vote

2. The staff especially the concierge was very helpful to us.

"Comfort & Luxury " Read full review on TripAdvisor 4/23/2012 Vote

3. Staff helpful and friendly.

"Very nice, quiet Miami getaway " Read full review on TripAdvisor 4/19/2012 Vote

4. Front office staff is friendly and very efficient.

"GREAT banquet and meetings staff, and more. " Read full review on TripAdvisor 4/18/2012 Vote

5. The catering and culinary staff did a nice job keeping menu's simple and with food that everyone enjoyed having.

"GREAT banquet and meetings staff, and more. " Read full review on TripAdvisor 4/18/2012 Vote

6. The valet and bell staff was very helpful as we had 10 huge boxes shipped to the hotel for our event and they helped store and load everything up to our cars.

"Great Business Trip! " Read full review on TripAdvisor 4/16/2012 Vote

7. The hotel is in a fantastic location, the staff was wonderful and we even managed to sneak in some pool time before work!(Great pool staff as well).

"Great Business Trip! " Read full review on TripAdvisor 4/16/2012 Vote

8. But the staff are very good, especially considering the difficult circumstances.

"Great View shame about the hotel. " Read full review on TripAdvisor 4/13/2012 Vote

9. The Staff throughout the Hotel were genuinely helpful.

"Genuine Hospitality " Read full review on TripAdvisor 4/12/2012 Vote

10. The staff was amazing,very friendly and accommodating.

"Wonderful location and hospitality " Read full review on TripAdvisor 4/10/2012 Vote