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OpinionWell
Rank
5th
Out of 468

Sonesta Miami

Average Price: $201  
 
Hotel Class:
2889 McFarlane Road
Miami, 33133 View map  
4-Star Hotel Rank: 2 of 58
Average review rating: 4.03
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (41) , MyTravelGuide (10) , Travelocity (9) , TripAdvisor (393)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bill
Appears in 9 comments. 
The following words were used in comments with Bill:
helpful (2)   hotel (3)   nice (3)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. We were looking for a hotel relatively close to the airport that we could unwind in after a flight from Scotland and this fitted the bill.
"Regret only staying two nights " Read full review on TripAdvisor   7/30/2011 Vote      
2. Not only was she available to answer questions and help before my stay, but she even emailed me my bill so that I could electronically submit it for expenses afterwards.
"Personal Attention is Key - and That Key Fits Here " Read full review on TripAdvisor   4/21/2011 Vote      
3. 17 of us to eat, $1100 bill!never again.
"Great Hotel, building work finished, " Read full review on TripAdvisor   3/3/2011 Vote      
4. Three bogus valet charges on my bill that the front desk did not take off.
"Good location, terrible everything else... far from a four star hotel " Read full review on TripAdvisor   12/18/2009 Vote      
5. Check your bill carefully.
"upscale hotel in upscale neighborhood " Read full review on TripAdvisor   4/11/2009 Vote      
6. The business center was a surprise as you you had to pay for the services with a credit card when I would have preferred( and got!) this cost added to the central bill.
"Mixed bag " Read full review on TripAdvisor   6/22/2008 Vote      
7. Thank you so much to Roger Sosa for clarify all billing issues.
"Great place to scape,relax and discover Miami. " Read full review on TripAdvisor   11/16/2011 Vote      
8. Pro:*hotel and rooms are clean and nice*located near Coconut Grove, lots of nice Restaurants nearby*nice view*early checkin and late checkoutCons:*We made three additional requests (we booked a Palm Suite) - none of them was accomplished:-high floor (we ended up in the second lowest floor)-quiet room (we had a double door to the next room/suite - you could hear every word from the neighbor room)-crib for a 2 year old (we got a tiny baby crib, two hours later on the phone and only after announcing our checkout, the hotel could find a solution)*Wifi is tricky if reception is spelling your surname wrong (spent another 30 minutes with their outsourced help desk)*Check your bill.
"nice hotel but disappointing service " Read full review on TripAdvisor   7/11/2011 Vote      
9. There was a problem with my bill during every stay.
"over rated " Read full review on TripAdvisor   11/7/2007 Vote      
   
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