Mandarin Oriental Miami, Miami, Service

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Rank

12th

Out of 468

Mandarin Oriental Miami	Average Price: $336 Check Rates

Hotel Class:

500 Brickell Key Drive

Miami, 33131 View map

5-Star Hotel Rank: 3 of 16
Average review rating: 4.45

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (26) , Travelocity (4) , TripAdvisor (492) , YahooTravel (95)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (29) balcony (68) bar (73) bath (23) bathroom (97) beach (308) bed (67) bill (16) breakfast (83) charge (32) check in (35) check out (19) complimentary (24) concierge (45) cost (34) decor (15) dinner (46) downtown (64) food (148) front desk (44) gym (35) hotel (790) housekeeping (18) lobby (58) location (140) lunch (17) manager (41) money (26) ocean (22) parking (27) pillow (13) pool (238) price (69) rate (31) recommend (59) restaurant (155) room (556) room service (36) service (324) shower (35) spa (127) staff (232) suite (40) towel (25) tub (19) valet (33) valet parking (21) view (222) walk (53) wireless (19)

Service

Appears in 324 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
attentive (15) beach (22) best (18) excellent (42) food (41) friendly (15) good (29) great (55) hotel (83) impeccable (14) liked (19) love (16) nice (14)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The level of service at the front desk is fantastic.

"Spectacular Hotel " Read full review on TripAdvisor 5/14/2012 Vote

2. The customer service was EXCELLENT.

"Great Experience . . . But Expensive! " Read full review on TripAdvisor 5/10/2012 Vote

3. Although, the valet service was fast and the staff was friendly, there is NO free parking.

"Great Experience . . . But Expensive! " Read full review on TripAdvisor 5/10/2012 Vote

4. The service is outstanding like any other mandarin oriental hotel.

"nice ... but needs renovation " Read full review on TripAdvisor 5/6/2012 Vote

5. The rooms are gorgeous and the service is great -- it is hard not to feel immediately relaxed from the moment that you wander into the beautiful lobby (just steer clear of any drunken conference attendees).

"Relaxing getaway " Read full review on TripAdvisor 5/2/2012 Vote

6. Turn down service is always a nice touch.

"A true Oasis... " Read full review on TripAdvisor 4/5/2012 Vote

7. It's not as big as other facilitesI've been to, but its clean and serviced regularly.

"A true Oasis... " Read full review on TripAdvisor 4/5/2012 Vote

8. Service, again, was very good, and I found the sushi to be top notch.

"Consistently excellent " Read full review on TripAdvisor 2/28/2012 Vote

9. The hotel is very new, and the design feels like it (although the service has the polish of an older venue).

"Consistently excellent " Read full review on TripAdvisor 2/28/2012 Vote

10. Pros:* Fantastic service.

"Consistently excellent " Read full review on TripAdvisor 2/28/2012 Vote