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Rank
12th
Out of 468

Mandarin Oriental Miami

Average Price: $336  
 
Hotel Class:
500 Brickell Key Drive
Miami, 33131 View map  
5-Star Hotel Rank: 3 of 16
Average review rating: 4.45
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (26) , Travelocity (4) , TripAdvisor (492) , YahooTravel (95)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 44 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (3)   hotel (6)   love (3)   management (4)   professional (3)   rating (3)   reservation (2)    
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1. The level of service at the front desk is fantastic.
"Spectacular Hotel " Read full review on TripAdvisor   5/14/2012 Vote      
2. Welcoming friendly front desk staff and porters, but had possibly the rudest man ever on the phone trying to sort out the wifi, and had to hang up on him and take ipads etc down to the front desk to get connected.
"Good location but overpriced. " Read full review on TripAdvisor   2/21/2012 Vote      
3. I can only recommend this hotel as it is managed on a very professional level, starting the front desk, housekeeping and food.
"Very good stay " Read full review on TripAdvisor   12/5/2011 Vote      
4. Upon arrival I checked in at a very friendly front desk.
Read full review on TripAdvisor   11/28/2011 Vote      
5. I then contacted the front desk and was given an apology with a promise to have housekeeping bring fresh towels and service the roomAnother no show.
"Would never return.stay at the nearby Four Seasons for a much finer and comfortable experience . " Read full review on TripAdvisor   11/6/2011 Vote      
6. The entire staff from the front desk to the valets were so professional and courteous.
"The Mandarin Oriental, Miami is all about excellent service and style " Read full review on TripAdvisor   8/21/2011 Vote      
7. Great design, warm welcome at front desk, large well designed room (except.
"5 star all the way " Read full review on TripAdvisor   6/9/2011 Vote      
8. Love that bellmen & front desk always offer bottled water (personal pet peeve of paying for water).
"Excellent rooms, great service - if you can afford, excellent choice " Read full review on TripAdvisor   2/4/2011 Vote      
9. The young lady, Jessica, at the front desk was very professional.
"Impeccable service, wonderful stay " Read full review on TripAdvisor   7/30/2010 Vote      
10. Love Mandarain Orientals for service and luxury - both the concierge and front desk clerk were amazingly helpful with requests for information, dinner reservations and transportation - and they always greet us by name.
"Distinctly Mandarin Service but maintenance details need closer attention " Read full review on TripAdvisor   6/11/2010 Vote      
   
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