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Rank
12th
Out of 468

Mandarin Oriental Miami

Average Price: $336  
 
Hotel Class:
500 Brickell Key Drive
Miami, 33131 View map  
5-Star Hotel Rank: 3 of 16
Average review rating: 4.45
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (26) , Travelocity (4) , TripAdvisor (492) , YahooTravel (95)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 18 comments. 
83% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
clean (5)   desk (2)   excellent (3)   fresh (2)   great (2)   hotel (2)   management (2)   mistake (2)   spotless (3)   towel (3)   warm (2)    
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1. Housekeeping did an excellent job with keeping our room spotless twice a day.
"Staying at the Mandarin Oriental saved my trip! " Read full review on TripAdvisor   6/17/2010 Vote      
2. Housekeeping was spotless & invisible.
"Beautiful place away from the hubbub " Read full review on TripAdvisor   8/19/2009 Vote      
3. Housekeeping was spotless & invisible.
"Beautiful place away from the hubbub " Read full review on TripAdvisor   8/17/2009 Vote      
4. Housekeeping was excellent and i truly felt that my room was cleaned in every detail.
"Great stay! " Read full review on TripAdvisor   6/27/2009 Vote      
5. Housekeeping was excellent and i truly felt that my room was cleaned in every detail.
"Great stay! " Read full review on TripAdvisor   6/27/2009 Vote      
6. The only downer was that our room was across from the housekeeping closet, and that the shower door leaked, creating a puddle on the floor.
"A beautiful hotel with topnotch service " Read full review on TripAdvisor   2/1/2012 Vote      
7. I can only recommend this hotel as it is managed on a very professional level, starting the front desk, housekeeping and food.
"Very good stay " Read full review on TripAdvisor   12/5/2011 Vote      
8. Never bothered by housekeeping, they did a great job of finding out when we were not in the room, poolside service was great w/ towels, turning on the hot tuib for us, a warm pool in not so warm a weekend and just made us feekl special throughout our trip.
"A shining star in Miami " Read full review on TripAdvisor   12/5/2011 Vote      
9. I then contacted the front desk and was given an apology with a promise to have housekeeping bring fresh towels and service the roomAnother no show.
"Would never return.stay at the nearby Four Seasons for a much finer and comfortable experience . " Read full review on TripAdvisor   11/6/2011 Vote      
10. I returned to my room to shower and dress for an evening reception only to find that the room still had not been serviced in over one hour and there were no clean towels or fresh soaps etc. I again callled housekeeping and could not get a straight response.
"Would never return.stay at the nearby Four Seasons for a much finer and comfortable experience . " Read full review on TripAdvisor   11/6/2011 Vote      
   
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