6. Shortcomings-Not impressed with staff at all (valet did not open door, no bell hop available, took forever to get service at pool), rooms are VERY dark even when you have all the lights on, pool deck gets VERY crowded so arrive early unless you want to pay $250 for small cabana or $400 for large one (comes with 2-4 pool chairs)I would stay here for a girls/guys trip or with a significant other- much better hotel than the Sunset options.