Kyoto Grand Hotel and Gardens, Los Angeles, Front Desk

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Rank

47th

Out of 700

Kyoto Grand Hotel and Gardens	Average Price: $189 Check Rates

Hotel Class:

120 South Los Angeles

Los Angeles, 90012 View map

4-Star Hotel Rank: 19 of 45
Average review rating: 3.31

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (50) , MyTravelGuide (104) , Travelocity (6) , TripAdvisor (390) , YahooTravel (16)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (19) bar (60) bath (14) bathroom (97) bed (103) bill (13) breakfast (96) charge (35) check in (47) check out (12) concierge (13) cost (23) deal (28) decor (33) dinner (32) discount (15) downtown (141) fee (17) food (86) front desk (105) hotel (810) housekeeping (11) lobby (90) location (146) manager (17) money (23) neighborhood (21) parking (121) pillow (19) pool (9) price (83) rate (50) recommend (64) restaurant (168) room (671) room service (36) service (136) shower (36) shuttle (57) spa (9) staff (220) street (49) suite (15) towel (15) tub (14) valet (20) value (19) view (67) walk (73) wireless (37)

Front desk

Appears in 105 comments.

67% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (12) good (6) great (8) helpful (12) hotel (20) lobby (6) nice (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff is either very friendly or a bit surly, depending on the person you get.

"Good hotel, convenient, but could use some maintenance " Read full review on TripAdvisor 5/17/2012 Vote

2. I received such a great welcome from the front desk staff.

"Soon to be a Doubletree " Read full review on TripAdvisor 4/17/2012 Vote

3. Everyone from the GM Joe, to the DOS Laurie, The awesome banquet manger, the fabulous front desk to the wonderful shuttle drivers- did their best making sure our conference experience was outstanding.

"The Staff at Kyoto is amazing!!! " Read full review on TripAdvisor 4/5/2012 Vote

4. The front desk employees were incredibly nice though and upgraded me to a post construction room, without any hesitation or challenge.

"During construction " Read full review on TripAdvisor 2/28/2012 Vote

5. staff at front desk are mildly friendly, do not go above and beyond to help you.

"old, but swanky hotel - needs renovations " Read full review on TripAdvisor 2/13/2012 Vote

6. The front desk team was very friendly and made us feel very welcomed.

"Very Pleasant Suprise! Loved It! " Read full review on TripAdvisor 11/9/2011 Vote

7. The hotel staff was awesome, the front desk staff and bell staff were great.

"A nice stay in downtown LA " Read full review on TripAdvisor 11/2/2011 Vote

8. Front desk was very friendly and helpful.

"Wedding weekend " Read full review on TripAdvisor 10/18/2011 Vote

9. One lady from the front desk, (I believe her name was Marisela) was extremely helpful.

"Loved it! Didn't want to leave :) " Read full review on TripAdvisor 9/5/2011 Vote

10. The front desk is efficient.

"Yoku dekimashita! Wonderful stay...great hospitality! " Read full review on TripAdvisor 7/29/2011 Vote