Holiday Inn Los Angeles, Los Angeles, Front Desk

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Rank

5th

Out of 700

Holiday Inn Los Angeles	Average Price: $190 Check Rates

Hotel Class:

4222 Vineland Avenue

Los Angeles, 91602 View map

4-Star Hotel Rank: 3 of 45
Average review rating: 3.87

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (33) , Travelocity (10) , TripAdvisor (535)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) balcony (57) bar (76) bathroom (61) bed (69) breakfast (148) charge (27) check in (51) complimentary (20) concierge (15) cost (23) deal (18) decor (20) dinner (43) downtown (21) food (118) freeway (107) front desk (80) gym (16) highway (29) hot tub (13) hotel (939) laundry (16) lobby (29) location (205) manager (22) money (29) parking (134) patio (14) pillow (19) pool (245) price (84) rate (32) recommend (89) restaurant (249) room (712) room service (23) sauna (19) service (178) shower (21) shuttle (238) spa (16) staff (385) suite (53) to park (15) towel (18) value (32) view (26) walk (112) wireless (36)

Front desk

Appears in 80 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (5) desk (83) extremely (5) free (5) friendly (12) good (4) great (7) helpful (19) hotel (18) housekeeping (4) internet (4) management (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff were extremely helpful and friendly; the rooms were clean and the beds comfortable; the swimming pool and lounge areas were clean and well-staffed; the restaurant and bar were good, affordable, with good sized portions and half-priced happy hour cocktails.

"nice, clean and convenient " Read full review on TripAdvisor 5/15/2012 Vote

2. Front desk staff was great the man who checked us showed us were the supermarkets ect were.

"Great Hotel " Read full review on TripAdvisor 5/6/2012 Vote

3. I found the people at the front desk to be less friendly and heplful.

"Noisey Older Hotel " Read full review on TripAdvisor 4/26/2012 Vote

4. The front desk staff were very helpful and courteous.

"Great hotel. Good value, polite and helpful staff. " Read full review on TripAdvisor 3/8/2012 Vote

5. The front desk staff was quite pleasant and talked us into upgrading our room for an additional $30 a night.

"Awesome Room & Great Location " Read full review on TripAdvisor 2/12/2012 Vote

6. Another positive is that the cleaning/maintenance staff were much more friendly than the front desk.

"Bit dated & Noisy " Read full review on TripAdvisor 2/8/2012 Vote

7. This hotel was extremely safe, had helpful staff at the front desk to recommend cabs, bus info, etc. and my room was spotless.

"Safe, affordable, convenient! " Read full review on TripAdvisor 2/8/2012 Vote

8. In particular, Alex at the front desk was fantastic.

"Excellent Hotel, Excellent Service " Read full review on TripAdvisor 2/3/2012 Vote

9. The front desk staff were as friendly and efficient as ever and greeted us by name.

"Like coming home! " Read full review on TripAdvisor 1/30/2012 Vote

10. never the only redeeming thing about the place was one of the front desk staff who helped us sort out the visa problem Anna i think her name was.

"faulty Towers " Read full review on TripAdvisor 11/30/2011 Vote