Inn at the Ballpark, Houston, Service

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Rank

26th

Out of 718

Inn at the Ballpark	Average Price: $224 Check Rates

Hotel Class:

1520 Texas Avenue

Houston, 77002 View map

4-Star Hotel Rank: 14 of 30
Average review rating: 4.19

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (112) , TripAdvisor (109) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (40) bath (6) bathroom (21) bed (25) bill (2) breakfast (22) charge (10) check in (11) check out (4) checkout (2) complimentary (4) concierge (3) cost (8) deal (9) decor (16) dinner (13) downtown (57) fee (4) food (20) front desk (25) hotel (241) housekeeping (5) lobby (31) location (40) maid (25) manager (15) parking (28) pillow (4) pool (4) price (28) rate (13) recommend (14) restaurant (26) room (182) room service (19) service (59) shower (11) shuttle (27) staff (54) street (28) suite (11) towel (6) tub (6) valet (37) valet parking (17) value (7) view (10) walk (15) wireless (4)

Service

Appears in 59 comments.

71% wrote positive comments about service

The following words were used in comments with Service:
bad (3) bar (3) car (3) cleanliness (3) customer (6) downtown (5) excellent (5) food (3) friendly (5) good (7) great (9) hotel (14) nice (6) recommend (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great service, meals, and people.

"Just Right " Read full review on TripAdvisor 4/24/2012 Vote

2. Service was fantastic from start to finish.

"Great Stay, Great Prices " Read full review on TripAdvisor 12/12/2011 Vote

3. I realize booking on Priceline gives you less arguing power but I have had great service from Marriott brand hotels even when booking on Priceline.

"Bad service " Read full review on TripAdvisor 11/27/2011 Vote

4. I valeted my car and service was quick and friendly both when coming and leaving.

"Comfortable Stay " Read full review on TripAdvisor 11/20/2011 Vote

5. The wait staff, like the hotel staff, was very nice and the service was excellent.

"Ignore the Negative Reviews " Read full review on TripAdvisor 11/9/2011 Vote

6. The bar was very enjoyable with good service, good prices, and tastie well priced food.

"This hotel is suprisingly good. " Read full review on TripAdvisor 9/30/2011 Vote

7. The customer service was superb.

"Wonderful...more than I expected and we are definitely going back! " Read full review on TripAdvisor 3/23/2010 Vote

8. I also asked her about the shuttle and she said it was in service, but told me to remember it was a complimentary service based on availability.

"Completely Average Hotel, Poor Customer Service " Read full review on TripAdvisor 9/1/2009 Vote

9. The rooms are great and the location is great; HOWEVER, the service really stinks.

"Won't Go Back--Service STANK! " Read full review on YahooTravel 7/17/2009 Vote

10. The service was excellent all around from the front desk to the valet and room service.

"Excellent service and cleanliness. " Read full review on TripAdvisor 3/3/2009 Vote