Inn at the Ballpark, Houston, Front Desk

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Rank

26th

Out of 718

Inn at the Ballpark	Average Price: $224 Check Rates

Hotel Class:

1520 Texas Avenue

Houston, 77002 View map

4-Star Hotel Rank: 14 of 30
Average review rating: 4.19

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (112) , TripAdvisor (109) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (9) bar (40) bath (6) bathroom (21) bed (25) bill (2) breakfast (22) charge (10) check in (11) check out (4) checkout (2) complimentary (4) concierge (3) cost (8) deal (9) decor (16) dinner (13) downtown (57) fee (4) food (20) front desk (25) hotel (241) housekeeping (5) lobby (31) location (40) maid (25) manager (15) parking (28) pillow (4) pool (4) price (28) rate (13) recommend (14) restaurant (26) room (182) room service (19) service (59) shower (11) shuttle (27) staff (54) street (28) suite (11) towel (6) tub (6) valet (37) valet parking (17) value (7) view (10) walk (15) wireless (4)

Front desk

Appears in 25 comments.

40% wrote positive comments about front desk

The following words were used in comments with Front desk:
efficient (4) helpful (2) informative (3) management (2) problem (2)

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1. The front desk staff was very courteous and efficient.

"Great place to stay in Downtown Houston " Read full review on TripAdvisor 12/15/2011 Vote

2. Everyone from the valets to the front desk staff to their complimentary-shuttle driver was very very helpful.

"Classy Hotel in a Great Location " Read full review on TripAdvisor 9/26/2011 Vote

3. The service was excellent all around from the front desk to the valet and room service.

"Excellent service and cleanliness. " Read full review on TripAdvisor 3/3/2009 Vote

4. The front desk clerk was polite and professional (though I don't remember him cracking a smile) and I was upgraded to a king corner suite instantly.

"My Mini Getaway " Read full review on TripAdvisor 2/7/2009 Vote

5. Efficient front desk and good food from room service.

"Great location and Quiet " Read full review on Expedia 5/14/2008 Vote

6. The front desk is staffed with only 2 people who also serve as bell and concierge and who get overwhelmed when a big group shows up.

"Not luxury when it comes to customer service " Read full review on TripAdvisor 3/15/2008 Vote

7. Front desk was efficient and helpful.

"Good hotel let down by a few issues. " Read full review on TripAdvisor 3/3/2008 Vote

8. When we brought it up as we checked out, we were given an insultingly insincere 'I'm sorry' from the front desk clerk.

"Too Noisy " Read full review on TripAdvisor 2/26/2012 Vote

9. So we called down to front desk and after several transfers they gave us to the bar manager.

"Disappointed " Read full review on TripAdvisor 2/3/2012 Vote

10. Upon arrival, the front desk clerk saw that there were 2 adults & 2 children and gave us the double beds without batting an eye for no additional charge:)After settling in our room, we made plans for dinner but needed directions.

"Nice Hotel, but No Freebies " Read full review on TripAdvisor 9/8/2011 Vote