Inn at the Ballpark, Houston, Manager

OpinionWell's Blog

Home » United States » Texas » Houston Destinations » Houston Hotels » Inn at the Ballpark

OpinionWell
Rank

26th

Out of 718

Inn at the Ballpark	Average Price: $224 Check Rates

Hotel Class:

1520 Texas Avenue

Houston, 77002 View map

4-Star Hotel Rank: 14 of 30
Average review rating: 4.19

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (112) , TripAdvisor (109) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (9) bar (40) bath (6) bathroom (21) bed (25) bill (2) breakfast (22) charge (10) check in (11) check out (4) checkout (2) complimentary (4) concierge (3) cost (8) deal (9) decor (16) dinner (13) downtown (57) fee (4) food (20) front desk (25) hotel (241) housekeeping (5) lobby (31) location (40) maid (25) manager (15) parking (28) pillow (4) pool (4) price (28) rate (13) recommend (14) restaurant (26) room (182) room service (19) service (59) shower (11) shuttle (27) staff (54) street (28) suite (11) towel (6) tub (6) valet (37) valet parking (17) value (7) view (10) walk (15) wireless (4)

Manager

Appears in 15 comments.

The following words were used in comments with Manager:
generous (3) lobby (3) management (16) problem (4) responsive (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. I expressed my concerns to the bar manager and hoped to change his mind on his female employee's attire.

"Almost checked out at check-in " Read full review on TripAdvisor 3/10/2012 Vote

2. So we called down to front desk and after several transfers they gave us to the bar manager.

"Disappointed " Read full review on TripAdvisor 2/3/2012 Vote

3. The General Manager even chased and yelled after me in the lobby but the elevator door closed before she got to it.

"Insulted for having a small Ice Chest " Read full review on TripAdvisor 10/13/2011 Vote

4. Rather than apologize or offer to make things better, they just asked if the lobby manager from the night before was a young guy as if they knew they had problems with some of the management.

"Service terrible in every way. Never again at any price. " Read full review on TripAdvisor 1/28/2011 Vote

5. I was surprised when a hotel lobby manager (i guess) came by and said 'you need to put your foot down'.

"Service terrible in every way. Never again at any price. " Read full review on TripAdvisor 1/28/2011 Vote

6. My husband stated that the manager had told him it was in fact in service.

"Completely Average Hotel, Poor Customer Service " Read full review on TripAdvisor 9/1/2009 Vote

7. The manager did call back and state the shuttle would be able to take us to the Symphony.

"Completely Average Hotel, Poor Customer Service " Read full review on TripAdvisor 9/1/2009 Vote

8. I have asthma problems and cannot stay in a smoking room but the manager told me that it was my responsibility to read the disclaimer and that basically this was not her problem.

"Not luxury when it comes to customer service " Read full review on TripAdvisor 3/15/2008 Vote

9. I then called again and asked to speak to a manager.

"Bad Customer Service and Shifty Cancellation Policy " Read full review on TripAdvisor 1/31/2008 Vote

10. I was connected to the General Manager Shelly Guerra.

"Bad Customer Service and Shifty Cancellation Policy " Read full review on TripAdvisor 1/31/2008 Vote