Alden-Houston, Houston, Staff

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Rank

13th

Out of 718

Alden-Houston	Average Price: $199 Check Rates

Hotel Class:

1117 Prairie Street

Houston, 77002 View map

4-Star Hotel Rank: 10 of 30
Average review rating: 4.03

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , Travelocity (5) , TripAdvisor (197) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (18) bar (68) bathroom (69) bed (48) bill (9) breakfast (31) charge (11) check in (21) check out (6) concierge (5) cost (10) deal (11) decor (18) dinner (25) discount (5) downtown (92) food (46) front desk (74) hotel (348) housekeeping (14) lobby (34) location (56) lunch (9) maid (15) manager (29) mini bar (6) money (6) parking (45) pillow (14) price (20) rate (18) recommend (21) restaurant (71) room (331) room service (32) service (86) sheets (7) shower (34) shuttle (8) staff (128) street (24) suite (23) towel (16) valet (45) valet parking (16) value (8) view (17) walk (23) walk in (6) wireless (6)

Staff

Appears in 128 comments.

88% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (7) bar (8) clean (5) courteous (5) desk (21) extremely (7) friendly (35) great (22) helpful (23) hotel (23) management (6) nice (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Hotel staff was great.

"Had a nice experience " Read full review on TripAdvisor 5/21/2012 Vote

2. I highly recommend this venue and the great staff that waited on us.

"Excellent Venue for Team Building " Read full review on TripAdvisor 3/29/2012 Vote

3. RE: HILTON AMERICASBusiness-friendly staff and accommodations.

Read full review on TripAdvisor 3/26/2012 Vote

4. Other than the doormen, driver or engineer, no other staff member executed a modicum of adequate customer service.

Read full review on TripAdvisor 3/26/2012 Vote

5. The staff was courteous and professional.

"Great Time! " Read full review on TripAdvisor 2/20/2012 Vote

6. The staff was so welcoming, inviting and polite.

"Wonderful stay at the Alden " Read full review on TripAdvisor 2/16/2012 Vote

7. The staff was so friendly and helpful.

"Fabulous weekend at the Alden-Houston " Read full review on TripAdvisor 2/14/2012 Vote

8. Pros: the valet staff is very efficient, location, good value, room was quietCons: room service and housekeeping, bad lighting in the room, phone by the bed not workingI woudn't recommend it for families.

"Average in general, not for families with kids " Read full review on TripAdvisor 2/13/2012 Vote

9. We found the hotel staff nice and friendly.

"Nice escape! " Read full review on TripAdvisor 1/30/2012 Vote

10. the staff was very friendly and nice though not necessarily the most prompt or professional.

"fun girls' night stay!! " Read full review on TripAdvisor 1/18/2012 Vote