Alden-Houston, Houston, Service

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Home » United States » Texas » Houston Destinations » Houston Hotels » Alden-Houston

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Rank

13th

Out of 718

Alden-Houston	Average Price: $199 Check Rates

Hotel Class:

1117 Prairie Street

Houston, 77002 View map

4-Star Hotel Rank: 10 of 30
Average review rating: 4.03

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , Travelocity (5) , TripAdvisor (197) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (18) bar (68) bathroom (69) bed (48) bill (9) breakfast (31) charge (11) check in (21) check out (6) concierge (5) cost (10) deal (11) decor (18) dinner (25) discount (5) downtown (92) food (46) front desk (74) hotel (348) housekeeping (14) lobby (34) location (56) lunch (9) maid (15) manager (29) mini bar (6) money (6) parking (45) pillow (14) price (20) rate (18) recommend (21) restaurant (71) room (331) room service (32) service (86) sheets (7) shower (34) shuttle (8) staff (128) street (24) suite (23) towel (16) valet (45) valet parking (16) value (8) view (17) walk (23) walk in (6) wireless (6)

Service

Appears in 85 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
amazed (5) bar (6) car (5) clean (4) customer (6) downtown (5) excellent (10) food (9) friendly (3) good (9) great (11) hotel (18) liked (4) night (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was exceptional and the staff was truly accomodating.

"Great hotel with great service " Read full review on TripAdvisor 5/18/2012 Vote

2. The service we received was outstanding.

"Phenomenal Package " Read full review on TripAdvisor 4/3/2012 Vote

3. The service I received during my stay was amazing.

"Perfect Weekend Get Away! " Read full review on TripAdvisor 4/2/2012 Vote

4. Other than the doormen, driver or engineer, no other staff member executed a modicum of adequate customer service.

Read full review on TripAdvisor 3/26/2012 Vote

5. Great service, great value.

"Wow, a real winner " Read full review on TripAdvisor 3/14/2012 Vote

6. Not to mention the valet at- the -door service, those guys were wonderful and very helpful.

"Mr. Randall " Read full review on TripAdvisor 2/21/2012 Vote

7. I would say the overall service was excellent and now every time i visit houston i will be staying at the Alden.

"Mr. Randall " Read full review on TripAdvisor 2/21/2012 Vote

8. The food and service were excellent.

"Anniversary Weekend " Read full review on TripAdvisor 2/12/2012 Vote

9. The service was great and the food was well above average.

"Great Hotel - Excellent Service " Read full review on TripAdvisor 12/30/2011 Vote

10. The food was delicious along with prompt service.

"Best Romantic Weekend! " Read full review on TripAdvisor 12/28/2011 Vote