Hilton Eugene, Eugene, Service

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Rank

2nd

Out of 72

Hilton Eugene	Average Price: $193 Check Rates

Hotel Class:

66 East 6th Avenue

Eugene, 97401 View map

3-Star Hotel Rank: 1 of 13
Average review rating: 3.47

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (616) , TripAdvisor (130) , YahooTravel (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) balcony (8) bar (24) bath (4) bathroom (33) bed (21) bill (4) breakfast (50) charge (23) check in (19) check out (8) closet (5) concierge (5) cost (9) deal (8) decor (4) dinner (11) discount (3) downtown (31) exercise room (3) fee (17) food (29) front desk (34) hot tub (10) hotel (227) lobby (22) location (63) money (8) parking (61) patio (5) pillow (7) pool (19) price (23) rate (20) recommend (15) restaurant (56) room (233) room service (16) service (40) shower (11) spa (4) staff (65) street (28) suite (18) to park (8) towel (4) value (11) view (11) walk (24) wireless (20)

Service

Appears in 40 comments.

68% wrote positive comments about service

The following words were used in comments with Service:
cool (3) customer (2) desk (4) employee (2) excellent (3) food (10) good (9) great (5) hotel (11) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I can't complain about the service of this hotel but it needs remodeling.

"3rd visit to this hotel " Read full review on TripAdvisor 12/31/2011 Vote

2. While the service was quite good during the check-in process, I was not impressed with much else at the Eugene Hilton.

"Disappointing stay " Read full review on TripAdvisor 12/17/2011 Vote

3. It is a decent hotel with good service.

"Business class for a a decent stay " Read full review on TripAdvisor 11/27/2011 Vote

4. The service seemed better this time around and the food quality was adequate.

"Needs Improvement " Read full review on TripAdvisor 7/29/2011 Vote

5. As usual the overall service of this hotel was very good.

"Needs Improvement " Read full review on TripAdvisor 7/29/2011 Vote

6. Just what you would expect from Hilton - excellent ammenities and service, although the bathroom was very small and the shower could barely accommodate a 5'5' person.

"Probably the nicest hotel in Eugene. " Read full review on TripAdvisor 7/20/2011 Vote

7. The food was reasonably priced, well prepared, and service was attentive.

"Excellent service, great location, rooms are fine " Read full review on TripAdvisor 6/16/2011 Vote

8. Good service but high priced drinks.

"Best Location in Eugene " Read full review on TripAdvisor 5/8/2011 Vote

9. I attend conferences in Eugene several times a year and this is the usual place that hosts them, the food and service are outstanding but I would rather drive from another hotel such as River Valley Inn and get a good night of sleep.

"Food and Service are great but I will not stay here again " Read full review on TripAdvisor 12/24/2010 Vote

10. The full service restaurant was good.

"Pleased with my overall stay " Read full review on TripAdvisor 7/3/2010 Vote