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Rank
12th
Out of 453

The Westin Galleria

Average Price: $225  
 
Hotel Class:
13340 Dallas Pkwy
Dallas, 75240 View map  
4-Star Hotel Rank: 7 of 20
Average review rating: 3.81
OpinionWell Value Index: 4
Traveler reviews analyzed: YahooTravel (34) , MyTravelGuide (98) , Travelocity (5) , Expedia (35) , TripAdvisor (204)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 75 comments. 
65% wrote positive comments about service
The following words were used in comments with Service:
clean (4)   customer (7)   desk (5)   excellent (6)   food (7)   friendly (5)   good (9)   great (9)   hotel (16)   internet (5)   nice (4)   outstanding (4)   quality (5)    
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1. Valet parking, elegant lobby, great customer service, great room with an amazing view, room service was on point, restaurant was outstanding, and the ability to walk directly from the hotel into a 3-4 story mall.
"Great Hotel!! " Read full review on TripAdvisor   5/15/2012 Vote      
2. It is indeed right on the mall, which has plentiful shopping, cafes, an ice rink etc. Smallish bar on first floor with good service.
"Lost in translation " Read full review on TripAdvisor   4/24/2012 Vote      
3. We will be back because the staff provided us with exceptional service despite the fact that they were almost 100% full.
"Service and Location " Read full review on TripAdvisor   4/4/2012 Vote      
4. The customer service was excellent and employees were very willing to assist.
"Great Business Stay! " Read full review on TripAdvisor   2/24/2012 Vote      
5. OTHER ITEMS: I requested housekeeping for cleaning during lunch hours and my room was always ready upon return - great service on that front.
"Great hotel with large rooms " Read full review on TripAdvisor   2/8/2012 Vote      
6. The rest of services were very good.
"One little problem...the rest very good. " Read full review on TripAdvisor   1/15/2012 Vote      
7. Service was outstanding from the polite friendly service when I checked in right through the helpful and efficient check-out.
"Great property, location and service " Read full review on TripAdvisor   11/10/2011 Vote      
8. The service in that restaurant was excellent and the prices were quite reasonable.
"Absolutely wonderful " Read full review on TripAdvisor   10/10/2011 Vote      
9. I know had I contacted someone during my stay, I would have received excellent service.
"Absolutely wonderful " Read full review on TripAdvisor   10/10/2011 Vote      
10. From the get-go the front desk service was excellent and the valets were very helpful as well.
"Absolutely wonderful " Read full review on TripAdvisor   10/10/2011 Vote      
   
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