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The Westin Galleria
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OpinionWell
Rank
12th
Out of 453
The Westin Galleria
Average Price: $225
Check Rates
Hotel Class:
13340 Dallas Pkwy
Dallas, 75240
View map
4-Star Hotel Rank:
7 of 20
Average review rating:
3.81
OpinionWell Value Index:
4
Traveler reviews analyzed:
YahooTravel
(
34
)
,
MyTravelGuide
(
98
)
,
Travelocity
(
5
)
,
Expedia
(
35
)
,
TripAdvisor
(
204
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(13)
bar
(18)
bath
(11)
bathroom
(72)
bed
(63)
bill
(8)
breakfast
(45)
charge
(16)
check in
(34)
concierge
(9)
cost
(14)
deal
(9)
decor
(16)
dinner
(16)
downtown
(14)
fee
(15)
food
(46)
freeway
(7)
front desk
(55)
gym
(12)
highway
(14)
hotel
(423)
housekeeping
(12)
lobby
(40)
location
(105)
lunch
(8)
manager
(10)
money
(11)
parking
(57)
pillow
(10)
pool
(40)
price
(28)
rate
(26)
recommend
(29)
restaurant
(65)
room
(393)
room service
(30)
service
(75)
sheets
(11)
shower
(61)
staff
(93)
suite
(13)
towel
(21)
tub
(20)
valet
(38)
valet parking
(24)
value
(8)
view
(30)
walk
(33)
wireless
(11)
See more
Service
Appears in 75 comments.
65% wrote positive comments about
service
The following words were used in comments with
Service:
clean
(4)
customer
(7)
desk
(5)
excellent
(6)
food
(7)
friendly
(5)
good
(9)
great
(9)
hotel
(16)
internet
(5)
nice
(4)
outstanding
(4)
quality
(5)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
Valet parking, elegant lobby, great customer
service
, great room with an amazing view, room
service
was on point, restaurant was outstanding, and the ability to walk directly from the hotel into a 3-4 story mall.
"Great Hotel!! "
Read full review
on
TripAdvisor
5/15/2012
Vote
2.
It is indeed right on the mall, which has plentiful shopping, cafes, an ice rink etc. Smallish bar on first floor with good
service
.
"Lost in translation "
Read full review
on
TripAdvisor
4/24/2012
Vote
3.
We will be back because the staff provided us with exceptional
service
despite the fact that they were almost 100% full.
"Service and Location "
Read full review
on
TripAdvisor
4/4/2012
Vote
4.
The customer
service
was excellent and employees were very willing to assist.
"Great Business Stay! "
Read full review
on
TripAdvisor
2/24/2012
Vote
5.
OTHER ITEMS: I requested housekeeping for cleaning during lunch hours and my room was always ready upon return - great
service
on that front.
"Great hotel with large rooms "
Read full review
on
TripAdvisor
2/8/2012
Vote
6.
The rest of
service
s were very good.
"One little problem...the rest very good. "
Read full review
on
TripAdvisor
1/15/2012
Vote
7.
Service
was outstanding from the polite friendly
service
when I checked in right through the helpful and efficient check-out.
"Great property, location and service "
Read full review
on
TripAdvisor
11/10/2011
Vote
8.
The
service
in that restaurant was excellent and the prices were quite reasonable.
"Absolutely wonderful "
Read full review
on
TripAdvisor
10/10/2011
Vote
9.
I know had I contacted someone during my stay, I would have received excellent
service
.
"Absolutely wonderful "
Read full review
on
TripAdvisor
10/10/2011
Vote
10.
From the get-go the front desk
service
was excellent and the valets were very helpful as well.
"Absolutely wonderful "
Read full review
on
TripAdvisor
10/10/2011
Vote
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