The Westin Galleria , Dallas, Front Desk

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Rank

12th

Out of 453

The Westin Galleria	Average Price: $225 Check Rates

Hotel Class:

13340 Dallas Pkwy

Dallas, 75240 View map

4-Star Hotel Rank: 7 of 20
Average review rating: 3.81

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (98) , Travelocity (5) , TripAdvisor (204) , YahooTravel (34)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 55 comments.

86% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (8) guest (3) helpful (8) hotel (5) need (4) professional (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The men and women at around the front desk are quite accommodating and friendly.

"Friendly folks, good location " Read full review on TripAdvisor 4/23/2012 Vote

2. Front desk staff polite, friendly, professional, and helpful.

"Really Nice place to stay! " Read full review on TripAdvisor 1/31/2012 Vote

3. From the get-go the front desk service was excellent and the valets were very helpful as well.

"Absolutely wonderful " Read full review on TripAdvisor 10/10/2011 Vote

4. The front desk family placed us on the Executive 20th Club floor and welcomed us with open arms.

"Sleek and very Satisfying " Read full review on TripAdvisor 8/21/2011 Vote

5. Front desk apologized and sent fresh coffee to the room.

"A little disapointed.... " Read full review on TripAdvisor 8/15/2011 Vote

6. Front Desk staff were always friendly and helpful when we needed anything.

"Would stay again if I need to be in the Galleria area again " Read full review on TripAdvisor 8/10/2011 Vote

7. The front desk was very attentive and provided water on some extremely hot days and the rooms were always well kept.

"Great staff (esp housekeeping) & nice rooms/facilities " Read full review on TripAdvisor 8/7/2011 Vote

8. The front desk staff were fantastic.

"Nothing like staying in the mall " Read full review on TripAdvisor 7/26/2011 Vote

9. Met by a ton of hotel employees to help, a friendly front desk staff and a cold bottle of water.

"Beautiful Modern Hotel- Not so great location! " Read full review on TripAdvisor 1/14/2011 Vote

10. The front desk staff was extremely helpful, the wait staff was friendly and the bellhops and van drivers were wonderful.

"Great staff " Read full review on TripAdvisor 9/11/2009 Vote