The Westin Galleria , Dallas, Concierge

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Rank

12th

Out of 453

The Westin Galleria	Average Price: $225 Check Rates

Hotel Class:

13340 Dallas Pkwy

Dallas, 75240 View map

4-Star Hotel Rank: 7 of 20
Average review rating: 3.81

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (34) , MyTravelGuide (98) , Travelocity (5) , Expedia (35) , TripAdvisor (204)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Concierge

Appears in 9 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
fabulous (2) fantastic (2) floor (4) food (2) good (2) hotel (2) nice (2) spacious (2) starbucks (2) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge rooms are spacious, clean and have fabulous city views from the 19th and 20th floors.

"Great family weekend! " Read full review on TripAdvisor 1/17/2012 Vote

2. We have stayed on the concierge floor each time we have stayed here, by asking nicely at the desk, we have gotten bumped up.

"Great family weekend! " Read full review on TripAdvisor 1/17/2012 Vote

3. We had access to the spectacular concierge lounge on the 21st floor: great continental breakfast with smoked salmon and Starbucks and nice evening appetizer presentations (two hot foods such as eggrolls, chicken fingers, cheese selection and beer/wine).

"Strong Recommend....could be top tier with a few minor tweaks " Read full review on TripAdvisor 9/10/2010 Vote

4. The concierge was very good for the short time she was available.

"Room nice enough but not 4 star service " Read full review on TripAdvisor 4/6/2010 Vote

5. The Concierge (Susan) is also fantastic at her job.

"Great Hotel " Read full review on TripAdvisor 8/10/2008 Vote

6. The concierge was also fantastic and spent a lot of time helping me plan my free time away from the conference (Northpark Mall, Grapevine Mills, Dallas Arboretum, etc.)The room itself was nothing less than what I expected from a Westin hotel: spacious, immaculate and comfortable with a modern finish (flat-screen TV, mini bar and safe all included).

"Excellent service and wonderful stay! " Read full review on TripAdvisor 5/22/2008 Vote

7. The concierge dining room on the 21st floor is also fabulous, with food, drink and did I say view.

"Great family weekend! " Read full review on TripAdvisor 1/17/2012 Vote

8. From the time we pulled in for check-in to the time we had to say good bye, every single employee at the hotel, valet, front desk, concierge, housekeeping, went 'above and beyond' their jobs to make sure our stay was the best one yet.

"Above and Beyond " Read full review on TripAdvisor 9/11/2011 Vote

9. Starbucks coffee and fresh juice were drawn for you by the concierge, Ljiljana, a STAR in our day, and placed on your table.

"Sleek and very Satisfying " Read full review on TripAdvisor 8/21/2011 Vote