Fort Rapids, Columbus, Service

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OpinionWell
Rank

44th

Out of 202

Fort Rapids	Average Price: $125 Check Rates

Hotel Class:

4560 Hilton Corporate Drive

Columbus, 43232-4180 View map

3-Star Hotel Rank: 23 of 59
Average review rating: 2.76

OpinionWell Value Index: 10

Traveler reviews analyzed: BedBugRegistry (7) , Expedia (2) , MyTravelGuide (11) , TripAdvisor (359) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (8) bar (78) bath (21) bathroom (106) bathtub (11) beach (7) bed (81) bill (19) breakfast (73) charge (13) check in (104) check out (35) check-out (7) cost (12) deal (29) decor (7) dinner (65) discount (15) food (178) front desk (95) hot tub (23) hotel (344) housekeeping (29) lobby (67) location (37) lunch (14) manager (76) money (60) neighborhood (7) parking (24) pillow (23) pool (69) price (71) rate (22) recommend (43) refund (19) restaurant (92) room (764) room service (28) service (106) sheets (25) shower (55) staff (271) street (9) suite (41) towel (150) tub (32) value (18) walk (12) walk in (5)

Service

Appears in 106 comments.

50% wrote positive comments about service

The following words were used in comments with Service:
dirty (6) elevator (10) expectation (5) food (13) good (12) great (22) guest (5) horrible (6) hotel (5) most (10) poor (7) terrible (7) towel (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was great.

"loads of fun!! " Read full review on TripAdvisor 3/12/2012 Vote

2. Nice chandeliers, fireplace warm and cozy, and friendly service.

"small but cozy " Read full review on TripAdvisor 10/23/2011 Vote

3. I've flown into the Port Columbus International Airport and been picked up by the complimentary bus service with my kids and the bus was on time, clean, and the driver was friendly.

"Great Family Waterpark/Hotel " Read full review on TripAdvisor 9/12/2011 Vote

4. We recieved superior customer service from the clerk at the front desk, the room service waiter, and the lady reading stories to the children in the lobby.

"Above and Beyond Our Expectations! " Read full review on TripAdvisor 8/1/2011 Vote

5. Many of us stayed at the hotel and found the service was great.

"Gaming Tournament Success! " Read full review on TripAdvisor 7/20/2011 Vote

6. Our entire group was extremely pleased with their service and are doing this again next year.

"Gaming Tournament Success! " Read full review on TripAdvisor 7/20/2011 Vote

7. I recommend the service and the space at Fort Rapids.

"Employee Outing- Top Notch " Read full review on TripAdvisor 6/14/2011 Vote

8. Great Location, Great Rooms, Great Rates, Great Food and Outstanding Service.

"Outstanding Resort to have a business meeting " Read full review on TripAdvisor 5/20/2011 Vote

9. As much as we paid for this weekend event, I just knew that the rooms and service were going to be great.

"Ghetto!!! " Read full review on TripAdvisor 4/12/2011 Vote

10. After reading the reviews regarding bedbugs, cleanliness and customer service, we called to inquire about these concerns.

"Horrible Customer Service!!!! " Read full review on TripAdvisor 4/5/2011 Vote