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OpinionWell
Rank
11th
Out of 197

Marriott Boston

Average Price: $397  
 
Hotel Class:
296 State Street
Boston, 02109 View map  
3-Star Hotel Rank: 2 of 37
Average review rating: 4.22
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (52) , MyTravelGuide (166) , Travelocity (9) , TripAdvisor (613) , YahooTravel (22)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 121 comments. 
86% wrote positive comments about service
The following words were used in comments with Service:
clean (7)   concierge (7)   customer (7)   desk (6)   excellent (11)   food (7)   friendly (9)   good (18)   great (21)   helpful (7)   hotel (28)   liked (8)   location (11)   prompt (6)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Service is great, rooms are large and clean, location is as good as it gets.
"You Have to Love Consistency " Read full review on TripAdvisor   5/11/2012 Vote      
2. Service was great, room was very spacious on the 6th floor(605) with a nice water view(thank you marriott for the upgrade).
"fine service,wonderful location " Read full review on TripAdvisor   4/20/2012 Vote      
3. We had great service provided to us with a request to have a refridgerator brought to our room to keep food cold and they were very accomodating with our early check-in request too.
"Best Place to Stay for the Marathon " Read full review on TripAdvisor   4/17/2012 Vote      
4. We prefer to give tips in cash at the end of a stay, or when service has been exceptional, not to have something added to the bill each time we sign in a hotel that we're paying good money for already.
"Disappointingly rude bar staff... " Read full review on TripAdvisor   4/16/2012 Vote      
5. It seemed like a policy response, with the appearance of prompt service without the reality of prompt service.
"Meh " Read full review on TripAdvisor   4/15/2012 Vote      
6. However, the hotel was updated and very clean with excellent service.
"Convenient and Clean " Read full review on TripAdvisor   3/30/2012 Vote      
7. The rates for this hotel when we were there were reasonable, and the service was great.
"Wonderful stay on the Wharf " Read full review on TripAdvisor   3/27/2012 Vote      
8. The service was also very good, helpful front desk, valet.
"Excellent " Read full review on TripAdvisor   3/11/2012 Vote      
9. The location, the updated room, and mostly the service made this a great weekend for our family.
"Great Experience President's Weekend " Read full review on TripAdvisor   2/22/2012 Vote      
10. All of ethe hotel features were perfectly combined with great service from the entire staff.
"Exceeded expectations " Read full review on TripAdvisor   2/12/2012 Vote      
   
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