Marriott Boston, Boston, Concierge

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Rank

11th

Out of 197

Marriott Boston	Average Price: $397 Check Rates

Hotel Class:

296 State Street

Boston, 02109 View map

3-Star Hotel Rank: 2 of 37
Average review rating: 4.22

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (22) , MyTravelGuide (166) , Travelocity (9) , Expedia (52) , TripAdvisor (613)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (29) bar (124) bath (15) bathroom (100) bed (90) breakfast (150) charge (22) check in (70) check out (18) complimentary (15) concierge (122) cost (32) deal (19) deck (66) decor (21) dinner (51) downtown (40) fee (15) food (99) front desk (80) gym (31) hotel (957) housekeeping (30) laundry (16) lobby (100) location (527) money (28) parking (85) pillow (24) pool (119) price (70) rate (46) recommend (97) restaurant (228) room (998) room service (23) service (121) shower (20) staff (294) street (171) suite (100) to park (13) towel (27) valet (34) valet parking (20) value (15) view (281) walk (222) waterfront (25) wireless (14)

Concierge

Appears in 122 comments.

82% wrote positive comments about concierge

The following words were used in comments with Concierge:
great (9) helpful (21) hotel (10) location (7) lounge (25) nice (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is great, especially the concierge.

"Wicked Awesome!! " Read full review on TripAdvisor 5/8/2012 Vote

2. The concierge lounge is cozy and has a nice view of the water.

"Convenient Convenient Convenient! " Read full review on TripAdvisor 5/3/2012 Vote

3. I would say it is a charm-free hotel with one exception: they do have an awesome concierge who got us Red Sox tickets at the last minute on opening day.

"Meh " Read full review on TripAdvisor 4/15/2012 Vote

4. One concierge was off-putting but really busy because it sounded like she messed up a reservation.

"Great location for runners " Read full review on TripAdvisor 4/7/2012 Vote

5. The view was stunning from the concierge lounge and you really felt like you were on a boat.

"February Break with Kids " Read full review on TripAdvisor 2/24/2012 Vote

6. The hotel was very, clean and the Concierge Staff, Jamie Palacios & Dayci Rodriguez could not have been any more hospitable.

"February Break with Kids " Read full review on TripAdvisor 2/24/2012 Vote

7. The concierge was wonderful in helping us get last minute dinner reservations at The Chart House.

"Beautiful hotel, great location, music too loud! " Read full review on TripAdvisor 1/19/2012 Vote

8. Concierge had fabulous recommendations (and directions) for dinner in the North End.

"Awesome location, even better service. " Read full review on TripAdvisor 1/15/2012 Vote

9. Very attractive lobby, and really great concierge room with a view to die for.

"Got to agree, it's really nice " Read full review on TripAdvisor 1/14/2012 Vote

10. The concierge staff is excellent, providing the sorts of services one would expect (but all too often doesn't get), but also offering orientations to the Boston area and beyond as well as tours of the facility itself.

"Excellence in location, rooms, and overall experience " Read full review on TripAdvisor 11/27/2011 Vote