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Rank
11th
Out of 197

Marriott Boston

Average Price: $397  
 
Hotel Class:
296 State Street
Boston, 02109 View map  
3-Star Hotel Rank: 2 of 37
Average review rating: 4.22
OpinionWell Value Index: 4
Traveler reviews analyzed: YahooTravel (22) , MyTravelGuide (166) , Travelocity (9) , Expedia (52) , TripAdvisor (613)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 80 comments. 
87% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (10)   great (4)   helpful (17)   hotel (6)   housekeeping (4)   informative (3)   kid (4)   need (4)    
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1. Front desk staff was very helpful and friendly.
"short vacation " Read full review on TripAdvisor   4/30/2012 Vote      
2. Front desk staff was helpful and polite.
"Best Place to Stay for the Marathon " Read full review on TripAdvisor   4/17/2012 Vote      
3. The front desk staff woman was friendly.
"Noisy from the 17th floor! Not a good choice St. Patty's weekend. " Read full review on TripAdvisor   3/27/2012 Vote      
4. The service was also very good, helpful front desk, valet.
"Excellent " Read full review on TripAdvisor   3/11/2012 Vote      
5. The staff (the helpful friendly doormen, everyone at the front desk, the man who brought the rollaway bed to our room, the wait staff) were all terrific.
"Great Location - Great Stay " Read full review on TripAdvisor   3/2/2012 Vote      
6. Generally hearing from co-workers that the Longwharf is slightly nicer than Marriott Copley at this point and I was satisfied with the hotelPros 1) Front desk was very friendly and was easily able to fax a few things for free2) Upgraded as platinum premier to conceirge level - room was pretty OK sizeCons1) Wasn't enamored by food in concierge lounge - breakfast choices were average and the apps at night were mainly fried which I found stange .
"Fairly good choice for business hotel in Boston " Read full review on TripAdvisor   1/19/2012 Vote      
7. first start with the greetings, I always get a smile here, from the valet, bellman, front desk, and the cleaning crews.
"Always a good stay for me here...but a few quirks :) " Read full review on TripAdvisor   12/11/2011 Vote      
8. They bake cookies at the front desk late each afternoon (and they're good!).
"Excellence in location, rooms, and overall experience " Read full review on TripAdvisor   11/27/2011 Vote      
9. David Mallahan, front desk manager, was more than helpful with our questions and directions to various restaurants.
"Great Hotel ... Great Location! " Read full review on TripAdvisor   11/8/2011 Vote      
10. The front desk clerks were fantastic, fast check in and early check in as well, the lady made conversation with my boyfriend and I and was very pleasant.
"Great Hotel! " Read full review on TripAdvisor   11/4/2011 Vote      
   
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