XV Beacon, Boston, Service

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OpinionWell
Rank

12th

Out of 197

XV Beacon	Average Price: $468 Check Rates

Hotel Class:

15 Beacon Street

Boston, 02108 View map

4-Star Hotel Rank: 10 of 38
Average review rating: 4.34

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (6) , TripAdvisor (376) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (49) bar (32) bath (26) bathroom (93) bathtub (7) bed (96) bill (7) breakfast (55) brunch (11) charge (9) check in (27) check out (7) closet (7) complimentary (50) concierge (91) cost (11) deck (14) decor (27) dinner (77) downtown (19) food (50) front desk (56) hotel (651) housekeeping (10) lobby (27) location (166) lunch (13) manager (17) mini bar (11) money (8) neighborhood (9) price (22) rate (18) recommend (65) restaurant (140) room (560) room service (67) service (233) sheets (9) shower (76) staff (247) street (54) suite (25) towel (27) tub (22) valet (17) value (8) view (57) walk (55) wireless (12)

Service

Appears in 233 comments.

92% wrote positive comments about service

The following words were used in comments with Service:
complimentary (24) concierge (13) customer (12) dinner (11) excellent (27) food (11) free (12) friendly (10) good (11) great (28) hotel (83) impeccable (11) location (15) luxurious (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Charming hotel, excellent service, and private rooms make it feel more like a residence than a hotel.

"Private residence in the heart of Beacon Hill. " Read full review on TripAdvisor 5/13/2012 Vote

2. We made use of the free car service on 1 of the 3 times we tried to use it, the other times it was already booked so I suggest you get your requests in early.

"Great Location and lovely staff " Read full review on TripAdvisor 4/12/2012 Vote

3. Service was impeccable.

"Boutique Jewel Hotel! " Read full review on TripAdvisor 4/12/2012 Vote

4. We used the car service a number of times and found it to be extremely convenient.

"It's still wonderful! " Read full review on TripAdvisor 3/26/2012 Vote

5. The entire staff displayed excellent customer service skills.

"Customer Service at its best " Read full review on TripAdvisor 3/25/2012 Vote

6. A true gem in Boston, not least due to the great service, and wonderful rooms.

"Just wonderful " Read full review on TripAdvisor 3/18/2012 Vote

7. Having complimentary car service (two Black Lexus) especially when the weather is foul makes the this whole package at this hotel above all others.

"The best of great choices " Read full review on TripAdvisor 3/16/2012 Vote

8. The car service was nice.

"Not great. Not bad. " Read full review on TripAdvisor 3/16/2012 Vote

9. We ended up using the complimentary car service (Lexus GS450h) to South Station.

"Quiet, boutique hotel " Read full review on TripAdvisor 3/13/2012 Vote

10. The service was impeccable, the room luxurious and the staff was so accommodating.

"Great weekend getaway wIth the ladies! " Read full review on TripAdvisor 3/1/2012 Vote