5. The staff are not only discreet and gracious but intelligent (the latter being critical for me as I travel with medication that must be properly stored/refrigerated); I adore the historic charm of the building and its modern but warm renovation; the privacy of this small hotel makes it feel like home only better, especially with the rainforest showerhead and most especially with the general manager's magnificent Bernese Mountain dog, who greeted me in the lobby upon my arrival.