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Rank
40th
Out of 197

Hyatt Boston

Average Price: $332  
 
Hotel Class:
One Avenue de Lafayette
Boston, 02111 View map  
4-Star Hotel Rank: 25 of 38
Average review rating: 3.76
OpinionWell Value Index: 4
Traveler reviews analyzed: MyTravelGuide (2489) , TripAdvisor (431)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 14 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
apologetic (2)   apology (2)   arrival (2)   breakfast (2)   desk (3)   disappoint (2)   helpful (2)   housekeeping (2)   management (14)   night (5)    
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1. and the desk manager was helpful in sending the invoice, and the concierge was charming.
"Very poor service " Read full review on TripAdvisor   10/13/2009 Vote      
2. Samir Boukhari, the front desk manager is delightfully courteous and has always gone out of his way to help and make my stay very comfortable every single time.
"Great Hotel, ideal location and the very best staff ! " Read full review on TripAdvisor   3/3/2009 Vote      
3. The breakfast buffet was great, and the restaurant manager not only stopped by to see how we were doing, but took the time to give us written subway directions.
"Great city - great hotel " Read full review on TripAdvisor   3/7/2008 Vote      
4. I called the night manager, who told me they would send a glass.
"Service Nightmare--Motel Service in 4-Star Clothing " Read full review on TripAdvisor   9/22/2010 Vote      
5. The manager said that there was nothing she could do, but that she would have someone call me and apologize the next day.
"Service Nightmare--Motel Service in 4-Star Clothing " Read full review on TripAdvisor   9/22/2010 Vote      
6. I called the night manager to say that it had arrived, but that I was entirely disappointed with the service this evening.
"Service Nightmare--Motel Service in 4-Star Clothing " Read full review on TripAdvisor   9/22/2010 Vote      
7. I called the night manager, who told me they would send a glass.
"Service Nightmare--Motel Service in 4-Star Clothing " Read full review on TripAdvisor   9/22/2010 Vote      
8. The manager said that there was nothing she could do, but that she would have someone call me and apologize the next day.
"Service Nightmare--Motel Service in 4-Star Clothing " Read full review on TripAdvisor   9/22/2010 Vote      
9. I called the night manager to say that it had arrived, but that I was entirely disappointed with the service this evening.
"Service Nightmare--Motel Service in 4-Star Clothing " Read full review on TripAdvisor   9/22/2010 Vote      
10. I have to single out a front desk manager named Siham who immediately remedied the few minor issues that did surface.
"Couldn't have a better experience " Read full review on TripAdvisor   11/26/2009 Vote      
   
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