Hyatt Boston, Boston, Concierge

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Rank

40th

Out of 197

Hyatt Boston	Average Price: $332 Check Rates

Hotel Class:

One Avenue de Lafayette

Boston, 02111 View map

4-Star Hotel Rank: 25 of 38
Average review rating: 3.76

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (2489) , TripAdvisor (431)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (15) bar (48) bath (14) bathroom (62) bed (79) bill (8) breakfast (81) charge (23) check in (70) check out (14) complimentary (13) concierge (63) cost (22) deal (32) decor (13) dinner (20) discount (9) downtown (74) fitness center (14) food (49) front desk (57) gym (25) hotel (663) housekeeping (30) lobby (110) location (215) manager (14) money (17) parking (68) pillow (12) pool (70) price (86) rate (39) recommend (40) restaurant (102) room (576) room service (35) sauna (13) service (113) shower (33) staff (172) street (76) suite (17) towel (13) valet (15) valet parking (18) value (21) view (67) walk (109) wireless (12)

Concierge

Appears in 63 comments.

80% wrote positive comments about concierge

The following words were used in comments with Concierge:
clean (2) cold (2) courteous (3) desk (9) dinner (3) exceptional (3) extremely (3) friendly (15) great (6) helpful (22) hotel (12) management (3) professional (2) recommend (5) reservation (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. On Saturday night we wanted to go somewhere special and the concierge, Stephan was extremely patient and helpful.

"Great location and friendly staff " Read full review on TripAdvisor 3/3/2011 Vote

2. Anthony, the concierge with the islands accent, made the whole visit easy and fun.

"Friendly Concierge Makes Great Hotel Stay Even Better " Read full review on TripAdvisor 11/18/2010 Vote

3. Anthony, the concierge with the islands accent, made the whole visit easy and fun.

"Friendly Concierge Makes Great Hotel Stay Even Better " Read full review on TripAdvisor 11/18/2010 Vote

4. Great concierges.

"Nice Hotel, minimum amenities " Read full review on TripAdvisor 10/22/2010 Vote

5. The hotel concierge was very helpful in suggesting things and places to visit, as well as giving us an idea of what could be done in a short amount of time, and where the best places to visit were.

"Great place to stay for a weekend " Read full review on TripAdvisor 8/14/2010 Vote

6. Anthony at the concierge desk was WONDERFUL and hooked us up with a great restaurant on the waterfront.

"Great Experience-perfect location for Tufts visit and sightseeing... " Read full review on TripAdvisor 6/18/2010 Vote

7. Only plus-concierge was excellent.

"Great location-Amentities not up to rating " Read full review on TripAdvisor 6/14/2010 Vote

8. The hotel staff was very courteous and helpful, and the concierge assisted me greatly with reservations.

"Great Place to Stay for College Visits " Read full review on TripAdvisor 4/16/2010 Vote

9. Staff at the check-in desk and the concierge were all friendly and efficient.

"Good for Location, Service, and Comfort for a Trouble Free Stay " Read full review on TripAdvisor 2/23/2010 Vote

10. The concierge was always helpful and gave us pretty good recommendations.

"In Need of Renovations " Read full review on TripAdvisor 2/20/2010 Vote