Hyatt Boston, Boston, Front Desk

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Rank

40th

Out of 197

Hyatt Boston	Average Price: $332 Check Rates

Hotel Class:

One Avenue de Lafayette

Boston, 02111 View map

4-Star Hotel Rank: 25 of 38
Average review rating: 3.76

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (2489) , TripAdvisor (431)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (15) bar (48) bath (14) bathroom (62) bed (79) bill (8) breakfast (81) charge (23) check in (70) check out (14) complimentary (13) concierge (63) cost (22) deal (32) decor (13) dinner (20) discount (9) downtown (74) fitness center (14) food (49) front desk (57) gym (25) hotel (663) housekeeping (30) lobby (110) location (215) manager (14) money (17) parking (68) pillow (12) pool (70) price (86) rate (39) recommend (40) restaurant (102) room (576) room service (35) sauna (13) service (113) shower (33) staff (172) street (76) suite (17) towel (13) valet (15) valet parking (18) value (21) view (67) walk (109) wireless (12)

Front desk

Appears in 57 comments.

61% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) concierge (5) courteous (4) desk (58) efficient (3) extremely (3) friendly (4) great (3) helpful (12) hotel (3) lobby (3) management (3) night (3) rude (3) safe (2) service (5) staff (11) useful (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierege was quite helpful in suggestions and directions and the front desk help was also quite helpful.

"excellent hotel " Read full review on TripAdvisor 11/27/2010 Vote

2. I called the front desk ant they immediately sent a new mini fridge for us to use for our stay for free.

"Awesome time! " Read full review on TripAdvisor 10/12/2010 Vote

3. The front desk is very helpful, they will provide you extra useful information for your hole trip.

"For $140, we get a double queen size room with a living room, which we think can stuff in 6 people " Read full review on TripAdvisor 10/10/2010 Vote

4. The lobby was clean, the room was kept neat, the front desk was efficient, the doormen were great.

"Disappointing. What does 'four star' count for nowadays? " Read full review on TripAdvisor 8/20/2010 Vote

5. All the cleanliness and great front desk of the Hyatt, with rooms that were just as functional and comfortable (the lack of a minibar and a desk covered with ads for additional fee services did not phase us) plus a coin operated laundry, much faster elevator service and, oh, FREE INTERNET.

"Disappointing. What does 'four star' count for nowadays? " Read full review on TripAdvisor 8/20/2010 Vote

6. Even after we had checked out the staff on the front desk were more than happy to give us a key to use the sauna and fitness suite so we could shower before our flight home.

"Perfect hotel for exploring Boston " Read full review on TripAdvisor 6/22/2010 Vote

7. Front desk great.

"quirky " Read full review on TripAdvisor 6/19/2010 Vote

8. The front desk clerk was even more courteous and answered my million questions (which really annoyed my husband, lol) about the city.

"I'd Stay Here Again!!!! " Read full review on TripAdvisor 5/13/2010 Vote

9. When we left to go see some sights, the front desk was extemely accommodating to us answering all our questions and giving us a map of the city so we don't get lost.

"Amazing Hotel!! " Read full review on TripAdvisor 5/13/2010 Vote

10. Amanda at the front desk was helpful and courteous.

"What Noise? Why the bad reviews?? " Read full review on TripAdvisor 1/6/2010 Vote