Liberty Hotel Boston Reviews, Boston, Service

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Rank

29th

Out of 197

Liberty Hotel Boston Reviews	Average Price: $467 Check Rates

Hotel Class:

215 Charles Street

Boston, 02114 View map

5-Star Hotel Rank: 2 of 4
Average review rating: 4.18

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (27) , Travelocity (7) , TripAdvisor (450)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (42) bar (246) bath (20) bathroom (136) bathtub (14) bed (103) bill (18) breakfast (73) brunch (14) charge (16) check in (138) check out (17) complimentary (48) concierge (57) cost (13) deal (16) decor (33) dinner (89) downtown (22) food (104) front desk (98) hotel (1083) housekeeping (21) lobby (305) location (211) lunch (20) manager (21) money (20) neighborhood (14) parking (33) price (57) rate (44) recommend (68) restaurant (192) room (882) room service (45) service (226) shower (87) staff (250) street (116) suite (31) towel (33) tub (41) valet (49) valet parking (14) value (12) view (163) walk (81) water pressure (12) wireless (21)

Service

Appears in 226 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
best (10) complimentary (9) customer (10) desk (11) excellent (19) food (20) friendly (11) good (31) great (28) hotel (58) lobby (11) location (11) nice (16) night (13)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The lobby bar has many comfortable chairs with tables, but service can be a little slow as there are only 1-2 wait staff.

"Cool hotel with amentities " Read full review on TripAdvisor 5/10/2012 Vote

2. Tremendous view from my room along with great service.

"Boston Marathon trip " Read full review on TripAdvisor 5/8/2012 Vote

3. Was at Liberty Hotel for a meeting and was impressed with the services, including the meals, provided.

"Enjoyed the stay " Read full review on TripAdvisor 5/6/2012 Vote

4. Unbelievable good customer service.

"Best hotel I have ever stayed in! " Read full review on TripAdvisor 4/23/2012 Vote

5. Service is superb year-round and the place itself is one of a kind - I can't think about another hotel that used so well an old structure to create an experience that is pleasant and modern.

"Always enjoyable " Read full review on TripAdvisor 4/21/2012 Vote

6. Overall, I was very pleased with the friendly service and great rooms.

"Beautiful Hotel - Great Service " Read full review on TripAdvisor 4/17/2012 Vote

7. I stayed here ahead of the Boston Marathon this past year and was impressed by the architectural beauty of the hotel, the pristine rooms, excellent service from the front desk (many thanks to Kate in particular!) and of course the quick, efficient and helpful bell staff.

"Beautiful Hotel - Great Service " Read full review on TripAdvisor 4/17/2012 Vote

8. The hotel offered the free car service to the north end for our dinner reservations.

"Amazing hotel in a great location! " Read full review on TripAdvisor 4/12/2012 Vote

9. Service was great at the bar and drinks were reasonably priced for the city (actually very stong too).

"Amazing hotel in a great location! " Read full review on TripAdvisor 4/12/2012 Vote

10. The maid service and turndown service is very good.

"Excellent hotel " Read full review on TripAdvisor 4/9/2012 Vote