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29th
Out of 197

Liberty Hotel Boston Reviews

Average Price: $467  
 
Hotel Class:
215 Charles Street
Boston, 02114 View map  
5-Star Hotel Rank: 2 of 4
Average review rating: 4.18
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (27) , Travelocity (7) , TripAdvisor (450)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 21 comments. 
66% wrote positive comments about manager
The following words were used in comments with Manager:
generous (2)   guest (2)   hotel (4)   luxurious (2)   management (21)    
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1. I recounted this episode to the manager on duty that night, and while he was somewhat sympathetic, he did not offer any sort of monetary rectification.
"Chaotic and Sloppy: valet stand at the Liberty on a Saturday night " Read full review on TripAdvisor   10/11/2011 Vote      
2. the managers need to go to St Regis to learn about LUXURY.
"Overrated " Read full review on TripAdvisor   5/12/2011 Vote      
3. Wait listed at first, the business manager and his staff were extremely accommodating and called the minute a room became available.
"Loved It! " Read full review on TripAdvisor   7/15/2009 Vote      
4. The front desk staff was, again, wonderful and the manager, Brian, is terriffic.
"Luxury and Comfort " Read full review on TripAdvisor   6/15/2009 Vote      
5. I would like to add that I used to be a manager at the #2 Trip Advisor hotel in Boston.
"A Battle to Even Enter the Front Door! " Read full review on TripAdvisor   5/19/2008 Vote      
6. I asked for the night manger and he said that he was the night manager and that I should not interfer with his staff.
"Luxury Prices for Lip Service " Read full review on TripAdvisor   4/7/2012 Vote      
7. We made our way to the catwalk bar area at 7pm and had a blast - sharing food, laughs and cocktails with Guest Experience Director - Calvin, Rooms Manager - Brian and a few other guests.
"Not just a hotel - an experience " Read full review on TripAdvisor   3/30/2012 Vote      
8. Asked for the manager on duty, told he was in a meeting and would contact me - never heard back.
"Overrated, overpriced, bad food but a nice lobby " Read full review on TripAdvisor   3/7/2012 Vote      
9. The manager did reverse my valet charge, but I suggest if you love your car, do not valet here.
"Great Hotel, Good Service, Crappy Valet " Read full review on TripAdvisor   1/24/2012 Vote      
10. When I complained a third time (and still no apology), I got told I should fill out their online questionnaire and the manager would look at it.
"Used to be great.. now uses it's name " Read full review on TripAdvisor   12/2/2011 Vote      
   
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