Liberty Hotel Boston Reviews, Boston, Concierge

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Rank

29th

Out of 197

Liberty Hotel Boston Reviews	Average Price: $467 Check Rates

Hotel Class:

215 Charles Street

Boston, 02114 View map

5-Star Hotel Rank: 2 of 4
Average review rating: 4.18

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (27) , Travelocity (7) , TripAdvisor (450)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (42) bar (246) bath (20) bathroom (136) bathtub (14) bed (103) bill (18) breakfast (73) brunch (14) charge (16) check in (138) check out (17) complimentary (48) concierge (57) cost (13) deal (16) decor (33) dinner (89) downtown (22) food (104) front desk (98) hotel (1083) housekeeping (21) lobby (305) location (211) lunch (20) manager (21) money (20) neighborhood (14) parking (33) price (57) rate (44) recommend (68) restaurant (192) room (882) room service (45) service (226) shower (87) staff (250) street (116) suite (31) towel (33) tub (41) valet (49) valet parking (14) value (12) view (163) walk (81) water pressure (12) wireless (21)

Concierge

Appears in 57 comments.

88% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (4) great (8) helpful (17) hotel (10) nice (5) night (4) recommend (6) reservation (4)

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1. The concierge Mary Ann helped our group of 10 find a great Saturday night restaurant.

"Wonderful Easter weekend! " Read full review on TripAdvisor 4/9/2012 Vote

2. The staff is great aside from one concierge who seemed a little put out that I was asking for a corkscrew but she did tell me I could order one from my room phone, no big deal.

"Expensive but they back it up...mostly. " Read full review on TripAdvisor 3/11/2012 Vote

3. Upon arrival, the concierge was pleasant and accommodating, but understaffed considering the huge event that the hotel had going on that particular evening.

"Great bars... Less than mediocre rooms " Read full review on TripAdvisor 1/1/2012 Vote

4. The concierge and front desk help was very accomodating.

"Liberty Hotel " Read full review on TripAdvisor 9/14/2011 Vote

5. The concierge was really helpful in recommending a restaurant within walking distance and a quick breakfast place for the next morning- both were great.

"Worth staying at " Read full review on TripAdvisor 6/9/2011 Vote

6. The concierge the first night, I think her name is Renee was nice as could be, but second night woman not so much.

"Not worthy of Luxury Collection status " Read full review on TripAdvisor 5/17/2011 Vote

7. The concierge was fantastic (he checked us in for our departure flights at Logan) The breakfast at the hotel was very nice.

"If you love Boston like I do... " Read full review on TripAdvisor 1/19/2011 Vote

8. Concierge David was outstanding - even took groups for guided walks through Beacon Hill on his days off (at no charge) Views from our rooms were spectacular, looking across the Charles River and city skyline.

"Boston's best " Read full review on TripAdvisor 7/21/2010 Vote

9. I never received anything I requested and I was told to come down to the front desk to ask for a recommendation and then referred to the concierge that had a line.

"surprisingly unpleasant " Read full review on TripAdvisor 6/26/2010 Vote

10. Front desk and concierge were very professional; parking staff has too much too contend with as they have room for 6 cars and have 600 driving in.

"hotel having an identity crisis " Read full review on TripAdvisor 6/14/2010 Vote