Renaissance Boston, Boston, Service

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OpinionWell
Rank

26th

Out of 197

Renaissance Boston	Average Price: $311 Check Rates

Hotel Class:

606 Congress Street

Boston, 02210 View map

4-Star Hotel Rank: 18 of 38
Average review rating: 4.22

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (8) , Travelocity (3) , TripAdvisor (314)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (22) bar (93) bath (11) bathroom (51) bed (80) breakfast (74) charge (18) check in (43) check out (12) concierge (53) cost (20) deal (21) decor (33) dinner (30) downtown (70) fitness center (10) food (57) front desk (67) gym (22) hotel (799) housekeeping (17) lobby (96) location (156) manager (14) money (9) neighborhood (12) parking (73) pillow (16) pool (57) price (47) rate (56) recommend (38) restaurant (186) room (535) room service (25) service (106) shower (51) spa (9) staff (177) street (50) suite (18) towel (9) tub (15) valet (30) valet parking (13) value (13) view (123) walk (134) waterfront (95) wireless (23)

Service

Appears in 106 comments.

74% wrote positive comments about service

The following words were used in comments with Service:
clean (7) concierge (5) customer (9) desk (6) excellent (14) food (9) good (17) great (8) hotel (34) nice (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Business office was easy to use, breakfast buffet was fantastic, and the service was fantastic at every stop.

"nice new hotel " Read full review on TripAdvisor 4/2/2012 Vote

2. My second stay, excellent attitude the short time i was there, Good room, good service,nice pool, a short taxi ride to the centre of Boston.

"Great Hotel " Read full review on TripAdvisor 3/11/2012 Vote

3. Service at front desk is excellent by the way.

"Great....but... " Read full review on TripAdvisor 2/20/2012 Vote

4. beautiful hotel, great service and excellent sleeping atmosphere.

"Nice stay " Read full review on TripAdvisor 2/12/2012 Vote

5. The hotel itself is new, has nice decor with service/amenities that you'd expect from this large chain.

"NYE Stay-cation " Read full review on TripAdvisor 2/1/2012 Vote

6. The service we received during our stay by the employees we interacted with was all positive and appropriate.

"Nice Hotel in Up-and-Coming Area " Read full review on TripAdvisor 11/28/2011 Vote

7. The hotel itself is modern and clean and service is great.

"Good stay " Read full review on TripAdvisor 11/6/2011 Vote

8. This was a lovely, comfortable hotel, with a fantastic fitness center and excellent service.

"Beautiful, contemporary property -- like new! " Read full review on TripAdvisor 10/31/2011 Vote

9. The self-service business center is also free to use.

"Typical Upscale Corporate Hotel " Read full review on TripAdvisor 10/18/2011 Vote

10. Service: We didn't need much aside from valet parking and check in; all of which was efficient and polite.

"Upcoming area near the convention center; plenty to do! " Read full review on TripAdvisor 10/11/2011 Vote