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Rank
26th
Out of 197

Renaissance Boston

Average Price: $311  
 
Hotel Class:
606 Congress Street
Boston, 02210 View map  
4-Star Hotel Rank: 18 of 38
Average review rating: 4.22
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (8) , Travelocity (3) , TripAdvisor (314)
SAFE TO BOOK ? (1/5 issues found)
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Manager
Appears in 14 comments. 
The following words were used in comments with Manager:
 
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1. When we unloaded the car (and BTW, there were tons of attentive bellmen everywhere) one the the managers noticed and asked him about playing, my son told him he forgot the cord, and that man (name was Cassius) WENT TO HIS HOUSE AND BROUGHT MY SON BACK HIS CORD TO USE DURING OUR STAY.
"would go back in a heartbeat! " Read full review on TripAdvisor   8/27/2008 Vote      
2. So I pulled the laws up and I read the liquor laws/liquor licensing requirements of Massachusetts (verbatim) to the manager and explained it's only in public areas of the hotel and we did not have any open containers in the lobby.
"NEVER been treated so poorly... Horrible staff ruined my weekend " Read full review on TripAdvisor   4/5/2012 Vote      
3. The next morning, the manager again apologized and gave us a whopping $50 off our bill (not enough for what they put us through).
"NEVER been treated so poorly... Horrible staff ruined my weekend " Read full review on TripAdvisor   4/5/2012 Vote      
4. Check-in was painfully time consuming, there was insufficient staff and a manager had to find some others to work the line (he could have done it himself).
"Disappointed for this particular stay...somewhat isolated from main part of city " Read full review on TripAdvisor   5/14/2011 Vote      
5. Even when I was in line for the Navigator, one of the managers came over and asked if she could be of help so I wouldn't have to wait.
"FANTASTIC STAY AT RENAISSANCE! " Read full review on TripAdvisor   11/3/2010 Vote      
6. )The Manager on over the weekend (Adam) went out and replaced everything we lost.
"Nice Hotel with a great manager " Read full review on TripAdvisor   10/12/2010 Vote      
7. As an event manager, I had several things shipped to me.
"A good alternative in the Seaport District " Read full review on TripAdvisor   7/30/2010 Vote      
8. I stayed during the 4th of July weekend and the service and managers are unprofessional.
"Horrible Service for the Price " Read full review on TripAdvisor   7/6/2010 Vote      
9. The hotel manager should be proud of his staff, his hotel's services and the overall image this Renaissance puts forth.
"One of the best hotels I have ever stayed at--hands down " Read full review on TripAdvisor   4/12/2010 Vote      
10. The hotel manager said the MA laws prohibits alcohol in the room.
"They are Socialists " Read full review on TripAdvisor   8/9/2009 Vote      
   
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