Renaissance Boston, Boston, Concierge

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OpinionWell
Rank

26th

Out of 197

Renaissance Boston	Average Price: $311 Check Rates

Hotel Class:

606 Congress Street

Boston, 02210 View map

4-Star Hotel Rank: 18 of 38
Average review rating: 4.22

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (8) , Travelocity (3) , TripAdvisor (314)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (22) bar (93) bath (11) bathroom (51) bed (80) breakfast (74) charge (18) check in (43) check out (12) concierge (53) cost (20) deal (21) decor (33) dinner (30) downtown (70) fitness center (10) food (57) front desk (67) gym (22) hotel (799) housekeeping (17) lobby (96) location (156) manager (14) money (9) neighborhood (12) parking (73) pillow (16) pool (57) price (47) rate (56) recommend (38) restaurant (186) room (535) room service (25) service (106) shower (51) spa (9) staff (177) street (50) suite (18) towel (9) tub (15) valet (30) valet parking (13) value (13) view (123) walk (134) waterfront (95) wireless (23)

Concierge

Appears in 53 comments.

80% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (10) helpful (15) hotel (9) informative (3) internet (4) knowledgable (3) lounge (10) nice (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. With the exception of the concierge (a bit snippy) the hotel was wonderful.

"Nice surprise " Read full review on TripAdvisor 4/23/2012 Vote

2. The concierge lounge was nice and the staff was friendly.

"Parking is way too expensive; walls too thin " Read full review on TripAdvisor 2/19/2012 Vote

3. Besides in-house or Boston restaurant didning, there is a deli/convenience store a block away (ask concierge) which has everything you could need, and refrigerators in the rooms.

"Beautiful, contemporary property -- like new! " Read full review on TripAdvisor 10/31/2011 Vote

4. As a Marriott person, I received free Internet and concierge level, but if I wasn't the Internet was $16.95 a day.

"Good, good, and good. " Read full review on TripAdvisor 9/29/2011 Vote

5. The concierge here was incredibly friendly and helpful.

"Comfortable Stay Minutes from Boston Airport " Read full review on TripAdvisor 9/13/2011 Vote

6. The concierge was especially helpful with directions as this was our first trip to Boston.

"Wonderful experience. " Read full review on TripAdvisor 8/28/2011 Vote

7. We stayed here for 3 days, 2 nights and with the exception of the concierge who was very friendly and knowledgeable-the staff at this hotel is not friendly or helpful.

"Customer service was lacking but hotel was nice " Read full review on TripAdvisor 8/18/2011 Vote

8. I didn't know what to expect but loved the beds, and got helpful information from the concierge.

"Pleasantly surprised! " Read full review on TripAdvisor 7/4/2011 Vote

9. Peggy at the Concierge Desk is so friendly, extremely helpful and knows all the best restaurants, lobster spots and places to visit.

"FABULOUS ... Not Your Daddy's Renaissance " Read full review on TripAdvisor 6/7/2011 Vote

10. The high points were the bed comfortable) and Winnie the Concierge who was helpful.

"Over-rated, over priced and the worst Marriott stay ever " Read full review on TripAdvisor 6/28/2010 Vote