Hilton Boston, Boston, Staff

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Rank

41st

Out of 197

Hilton Boston	Average Price: $316 Check Rates

Hotel Class:

89 Broad Street

Boston, 02110 View map

4-Star Hotel Rank: 26 of 38
Average review rating: 4.13

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (7) , Expedia (65) , MyTravelGuide (1398) , Travelocity (6) , TripAdvisor (621) , YahooTravel (23)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (26) bar (97) bath (20) bathroom (111) bed (140) bill (10) breakfast (137) charge (28) check in (67) check out (18) complimentary (14) concierge (64) cost (29) deal (21) decor (16) dinner (23) downtown (61) food (58) front desk (102) gym (11) hotel (902) housekeeping (29) lobby (38) location (342) lunch (10) manager (25) money (23) parking (47) pillow (14) pool (11) price (71) rate (55) recommend (71) restaurant (164) room (845) room service (24) service (134) shower (49) staff (303) street (70) suite (95) to park (10) towel (16) valet (33) valet parking (19) value (23) view (66) walk (173) waterfront (32) wireless (16)

Staff

Appears in 303 comments.

89% wrote positive comments about staff

The following words were used in comments with Staff:
best (11) breakfast (10) clean (28) concierge (17) desk (28) excellent (11) extremely (13) friendly (94) good (17) great (61) helpful (115) hotel (91) location (26) nice (28) pleasant (12) problem (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The entire staff was friendly, and the rooms were updated.

"Great location and customer service at the Hilton Boston Downtown " Read full review on TripAdvisor 5/21/2012 Vote

2. Helpful staff at the concierge.

"Nice corner room " Read full review on TripAdvisor 5/20/2012 Vote

3. Overall hotel staff are friendly and helpfull for us that first time came to Boston.

"Great Hotel,Good Location " Read full review on TripAdvisor 5/16/2012 Vote

4. This hotel was really beautiful with a great location, excellent staff, and a clean and comfortable bed.

"Great hotel, great service! " Read full review on TripAdvisor 5/11/2012 Vote

5. The hotel staff was helpful, especially the doormen :) Being the St.

"Awesome hotel, close to so much! " Read full review on TripAdvisor 4/25/2012 Vote

6. Pros:- big room- very comfortable beds and pillows- great staff and service- 5 min walk to Faneuil Hall which is a popular area to go out at night- 5 min walk to Washington Street- 10 min walk to Boston Common- 5 min walk to the aquarium - 2 great restaurants across the street (Mr.

"Perfect location " Read full review on TripAdvisor 4/20/2012 Vote

7. Check in was great with a very friendly staff and the valet parking was a breeze.

"Great location but cool it down! " Read full review on TripAdvisor 4/18/2012 Vote

8. The rooms were clean and staff was friendly.

"Clean and courteous " Read full review on TripAdvisor 4/13/2012 Vote

9. Impressed with every member of the staff; very polite and personable.

"Clean, spacious, excellent staff " Read full review on TripAdvisor 4/13/2012 Vote

10. The front desk clerks are very polite and accommodating, the bell staff are very polite, helpful, and go out of their way to greet you by name.

"Excellent Hotel " Read full review on TripAdvisor 4/12/2012 Vote