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Hilton Boston
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OpinionWell
Rank
41st
Out of 197
Hilton Boston
Average Price: $316
Check Rates
Hotel Class:
89 Broad Street
Boston, 02110
View map
4-Star Hotel Rank:
26 of 38
Average review rating:
4.13
OpinionWell Value Index:
4
Traveler reviews analyzed:
BedBugRegistry
(
7
)
,
Expedia
(
65
)
,
MyTravelGuide
(
1398
)
,
Travelocity
(
6
)
,
TripAdvisor
(
621
)
,
YahooTravel
(
23
)
SAFE TO BOOK ?
(2/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(26)
bar
(97)
bath
(20)
bathroom
(111)
bed
(140)
bill
(10)
breakfast
(137)
charge
(28)
check in
(67)
check out
(18)
complimentary
(14)
concierge
(64)
cost
(29)
deal
(21)
decor
(16)
dinner
(23)
downtown
(61)
food
(58)
front desk
(102)
gym
(11)
hotel
(902)
housekeeping
(29)
lobby
(38)
location
(342)
lunch
(10)
manager
(25)
money
(23)
parking
(47)
pillow
(14)
pool
(11)
price
(71)
rate
(55)
recommend
(71)
restaurant
(164)
room
(845)
room service
(24)
service
(134)
shower
(49)
staff
(303)
street
(70)
suite
(95)
to park
(10)
towel
(16)
valet
(33)
valet parking
(19)
value
(23)
view
(66)
walk
(173)
waterfront
(32)
wireless
(16)
See more
Charge
Appears in 28 comments.
50% wrote positive comments about
charge
The following words were used in comments with
Charge:
free
(4)
hotel
(7)
internet
(8)
night
(3)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
We ordered in a Pizza because the baby was sleeping, and the menu price wasn't bad, but they added a delivery
charge
AND gratuity- good thing it was delish as it cost $30 after all was said and done.
"Outdated room, but friendly! "
Read full review
on
TripAdvisor
2/26/2011
Vote
2.
If a patron is paying $349 per night, being able to use a business center to print out a boarding pass and check flight status should be free and not at an additional
charge
.
"Average and Expensive "
Read full review
on
TripAdvisor
6/27/2008
Vote
3.
Some of my family who were flying back to Ireland on 31 Dec asked for and were given a late checkout free of
charge
.
"Great stay at the Hilton "
Read full review
on
TripAdvisor
1/6/2008
Vote
4.
Anyway, this hotel seems to go out of its way not to tell you that they will
charge
you 100% the exorbitant cost of your room for one night, including 14.45% tax, if you do not cancel at least 24 hours in advance.
"Beware of cancellation obfuscation! "
Read full review
on
TripAdvisor
4/30/2012
Vote
5.
I find it to be a poor business practice that staff would knowingly grant and
charge
for an upgrade knowing the windows were covered, without mentioning this fact during check-in.
"Nice hotel, great location, strange upgrade "
Read full review
on
TripAdvisor
9/20/2011
Vote
6.
One final note: the hotel will
charge
double the going rate in parking, even in an overpriced town.
"Really? For the price, find something else. "
Read full review
on
TripAdvisor
8/24/2011
Vote
7.
We choose to use our phone and not incur this extra
charge
.
"Nice Rooms, but misc. charges too much. "
Read full review
on
TripAdvisor
8/16/2011
Vote
8.
In this day and age with smart phones, why
charge
for pc internet use.
"Nice Rooms, but misc. charges too much. "
Read full review
on
TripAdvisor
8/16/2011
Vote
9.
However, she neglected to tell me about the $12 service
charge
for ordering online (not her fault, the
charge
was from the Duckboat - but it was only a 4 minute walk; we could have saved the $12 just by walking to where the tour started and purchasing our tickets there.
"Great Location - not best choice for families "
Read full review
on
TripAdvisor
8/6/2011
Vote
10.
the room was only slightly larger than the one king bed, check in was a zoo and they tried to
charge
me 60 dollars for two days worth of wireless internet access.
"definitely a mixed bag. Great location, tiny rooms, over priced, uneven service "
Read full review
on
TripAdvisor
6/21/2011
Vote
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