Hilton Boston, Boston, Concierge

OpinionWell's Blog

Home » United States » Massachusetts » Boston Destinations » Boston Hotels » Hilton Boston

OpinionWell
Rank

41st

Out of 197

Hilton Boston	Average Price: $316 Check Rates

Hotel Class:

89 Broad Street

Boston, 02110 View map

4-Star Hotel Rank: 26 of 38
Average review rating: 4.13

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (7) , Expedia (65) , MyTravelGuide (1398) , Travelocity (6) , TripAdvisor (621) , YahooTravel (23)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (26) bar (97) bath (20) bathroom (111) bed (140) bill (10) breakfast (137) charge (28) check in (67) check out (18) complimentary (14) concierge (64) cost (29) deal (21) decor (16) dinner (23) downtown (61) food (58) front desk (102) gym (11) hotel (902) housekeeping (29) lobby (38) location (342) lunch (10) manager (25) money (23) parking (47) pillow (14) pool (11) price (71) rate (55) recommend (71) restaurant (164) room (845) room service (24) service (134) shower (49) staff (303) street (70) suite (95) to park (10) towel (16) valet (33) valet parking (19) value (23) view (66) walk (173) waterfront (32) wireless (16)

Concierge

Appears in 64 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
best (7) desk (18) excellent (6) extremely (4) friendly (13) good (4) great (17) helpful (40) hotel (10) knowledgable (4) location (7) nice (4) problem (4) recommend (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The staff was great especially John at the concierge desk.

"Great hotel " Read full review on TripAdvisor 4/12/2012 Vote

2. The hotel was great, rooms were clean, people at the front desk were very willing to help, and the concierge was great.

"Great hotel for business stay! " Read full review on TripAdvisor 3/1/2012 Vote

3. The staff was great (kudos to Chris at the front desk) concierge very helpful (they helped me book a trolley tour) and the gym facility sufficient.

"Exceptional Stay in Boston " Read full review on TripAdvisor 2/26/2012 Vote

4. Staff at hotel were extremely helpful, especially the concierge team, with advice, especially on locations and how best to visit, decided to hire a car, all sorted virtually over the phone and delivered to the hotel.

"Cheers Boston Hilton " Read full review on TripAdvisor 2/18/2012 Vote

5. Concierge was very friendly.

"Great location---hidden Gem " Read full review on TripAdvisor 2/1/2012 Vote

6. Great doorman, great front desk, great concierge, great bartender.

"I would definitely stay again " Read full review on TripAdvisor 12/14/2011 Vote

7. John, the concierge, was very helpful in coordinating our evening at Howl at the Moon.

"Beautiful property, nicely situated " Read full review on TripAdvisor 12/10/2011 Vote

8. Staff excellent and concierge was highly knowledgable and recommended some fantastic, if pricey(!), places to eat.

"Fantastic Hotel and very enjoyable stay! " Read full review on TripAdvisor 10/27/2011 Vote

9. On the positive side, the location is good and the doorman and concierge were friendly.

"Overrated and overpriced " Read full review on TripAdvisor 10/22/2011 Vote

10. The staff - from front desk to concierge to parking valet - was pleasant.

"Adequate " Read full review on TripAdvisor 10/18/2011 Vote