Sheraton Baltimore, Baltimore, Staff

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Rank

27th

Out of 231

Sheraton Baltimore	Average Price: $208 Check Rates

Hotel Class:

101 West Fayette Street

Baltimore, 21201 View map

3-Star Hotel Rank: 15 of 33
Average review rating: 3.08

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (59) , MyTravelGuide (2054) , Travelocity (26) , TripAdvisor (309) , YahooTravel (39)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (17) bar (39) bathroom (108) bed (111) bill (17) breakfast (54) charge (17) check in (72) check out (17) complimentary (15) concierge (18) cost (18) deal (28) dinner (20) downtown (48) fee (20) food (58) front desk (110) gym (21) hotel (855) housekeeping (21) lobby (94) location (133) lunch (16) manager (29) money (25) neighborhood (25) parking (143) pillow (26) pool (45) price (65) rate (46) recommend (44) restaurant (95) room (757) room service (25) service (137) shower (52) staff (244) street (116) suite (21) to park (17) towel (29) tub (23) valet (45) valet parking (26) value (14) view (42) walk (115) wireless (21)

Staff Traveler Insight - Staff Issues

Appears in 244 comments.

83% wrote positive comments about staff

The following words were used in comments with Staff:
clean (14) courteous (12) desk (29) excellent (11) friendly (57) good (15) great (15) guest (12) helpful (57) hotel (68) lobby (11) location (12) management (9) most (11) nice (21) pleasant (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel staff were pleasant and helpful all around, so no problems there.

"Fine but location a little suspect. " Read full review on TripAdvisor 5/19/2012 Vote

2. However, the restuarant wait staff were terrific (Laverne and Evette), as were the lobby staff (Theresa).

"So-so accomadations, but very helpful staff " Read full review on TripAdvisor 5/18/2012 Vote

3. The friendly staff made us feel welcome.

"So-so accomadations, but very helpful staff " Read full review on TripAdvisor 5/18/2012 Vote

4. All of the staff that I encountered were gracious and professional, and made my stay in Baltimore a pleasant memory.

"Staff Recommendation " Read full review on TripAdvisor 5/17/2012 Vote

5. Staff friendly.

"Glad I booked at Hotwire price! " Read full review on TripAdvisor 5/16/2012 Vote

6. I would like to say that a particular member of the staff, LISA ADAMS made my life amazingly comfortable and easy.

"STAFF RECOMMENDATION " Read full review on TripAdvisor 5/16/2012 Vote

7. The entire staff was outstanding and attentive and responsive to our needs.

"Business Conference @ Sheraton City Center " Read full review on TripAdvisor 5/15/2012 Vote

8. Kudos to the great staff at the hotel.

"Business Conference @ Sheraton City Center " Read full review on TripAdvisor 5/15/2012 Vote

9. Staff very informed, courteous, and friendly.

"graduation getaway " Read full review on TripAdvisor 5/13/2012 Vote

10. Sheraton needs to invest in some upgrading at this location, but the staff is so warm and pleasant it really has been a pleasure to stay here.

"Outstanding Staff and Customer Service " Read full review on TripAdvisor 5/2/2012 Vote