Sheraton Baltimore, Baltimore, Check In

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Rank

27th

Out of 231

Sheraton Baltimore	Average Price: $208 Check Rates

Hotel Class:

101 West Fayette Street

Baltimore, 21201 View map

3-Star Hotel Rank: 15 of 33
Average review rating: 3.08

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (59) , MyTravelGuide (2054) , Travelocity (26) , TripAdvisor (309) , YahooTravel (39)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (17) bar (39) bathroom (108) bed (111) bill (17) breakfast (54) charge (17) check in (72) check out (17) complimentary (15) concierge (18) cost (18) deal (28) dinner (20) downtown (48) fee (20) food (58) front desk (110) gym (21) hotel (855) housekeeping (21) lobby (94) location (133) lunch (16) manager (29) money (25) neighborhood (25) parking (143) pillow (26) pool (45) price (65) rate (46) recommend (44) restaurant (95) room (757) room service (25) service (137) shower (52) staff (244) street (116) suite (21) to park (17) towel (29) tub (23) valet (45) valet parking (26) value (14) view (42) walk (115) wireless (21)

Check in

Appears in 71 comments.

85% wrote positive comments about check in

The following words were used in comments with Check in:
clean (5) desk (11) easy (5) friendly (4) great (3) helpful (4) hotel (17) internet (3) lobby (3) nice (4) welcoming (3) well (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Lisa Adams was very helpful during our check out and the lady that helped us check in was also AWESOME.

"Excellent Customer Service " Read full review on TripAdvisor 5/10/2012 Vote

2. Best check-in service at any hotel ever.

"Great service " Read full review on TripAdvisor 5/6/2012 Vote

3. We were delighted at check in by Lisa Adams who gave us great recommendations on what to do during our stay.

"Great service, super great price " Read full review on TripAdvisor 4/20/2012 Vote

4. I do a lot of both business and leisure travel and, honestly, this has been the best check-in and follow-up service that I've received in years.

"Beautiful Property, Excellent Service " Read full review on TripAdvisor 4/17/2012 Vote

5. Check in was easy and staff was gracious and friendly (and they gave me two chocolate chip cookies for being a Starwood Gold Member!).

"good hotel for a one night business trip " Read full review on TripAdvisor 11/29/2011 Vote

6. After an easy check-in and fantastic room---immaculate, comfortable and nicely decorated,I have to wonder why the negative reviews.

"Almost flawless " Read full review on TripAdvisor 9/29/2011 Vote

7. The check in was efficient, quick, and very well taken care of despite the masses of people there.

"Nice people but our bathroom flooded " Read full review on TripAdvisor 8/1/2011 Vote

8. The check in process was easy, and pretty fast considering all of the con-goers arriving for the weekend.

"Disappointed " Read full review on TripAdvisor 8/1/2011 Vote

9. We booked this hotel through hotwire, and upon check-in we were made to feel like 2nd class citizens.

"Comfortable, but noisy " Read full review on TripAdvisor 7/24/2011 Vote

10. We arrived at the hotel around 3pm and waited a hour and a half to check-in & secure our room.

"Chaos in the Lobby! " Read full review on TripAdvisor 7/18/2011 Vote