Sheraton Baltimore, Baltimore, Concierge

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Rank

27th

Out of 231

Sheraton Baltimore	Average Price: $208 Check Rates

Hotel Class:

101 West Fayette Street

Baltimore, 21201 View map

3-Star Hotel Rank: 15 of 33
Average review rating: 3.08

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (59) , MyTravelGuide (2054) , Travelocity (26) , TripAdvisor (309) , YahooTravel (39)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (17) bar (39) bathroom (108) bed (111) bill (17) breakfast (54) charge (17) check in (72) check out (17) complimentary (15) concierge (18) cost (18) deal (28) dinner (20) downtown (48) fee (20) food (58) front desk (110) gym (21) hotel (855) housekeeping (21) lobby (94) location (133) lunch (16) manager (29) money (25) neighborhood (25) parking (143) pillow (26) pool (45) price (65) rate (46) recommend (44) restaurant (95) room (757) room service (25) service (137) shower (52) staff (244) street (116) suite (21) to park (17) towel (29) tub (23) valet (45) valet parking (26) value (14) view (42) walk (115) wireless (21)

Concierge

Appears in 18 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
best (2) clothes (2) desk (5) floor (2) good (2) helpful (4) hotel (3) lounge (2) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge was helpful and knowledgeable as well.

"Mixed feeling " Read full review on TripAdvisor 8/13/2011 Vote

2. The concierge was very nice.

"Good Deal " Read full review on TripAdvisor 8/4/2011 Vote

3. The concierge service was good.

"Excellent location average hotel " Read full review on TripAdvisor 7/28/2011 Vote

4. If you book thru Expedia they have a concierge who will accept your room keys at check-out and you're on your way - no waiting.

"Excellent staff " Read full review on Expedia 7/13/2010 Vote

5. The concierge lounge on the 22nd floor is spacious however the espresso machine has been broken for several months according to the staff.

"good locatoin with questionable staff " Read full review on TripAdvisor 6/10/2010 Vote

6. The hotel has a great concierge and a nice restaurant called Shula's Steak House but otherwise was a major disappoinment.

"Avoid this Hotel " Read full review on TripAdvisor 6/30/2009 Vote

7. Pros:- People at reception, courtful and helpful, as well as the concierge- View from my room in the 27th floor.

"Old Property - Still Looking For Positivies! " Read full review on TripAdvisor 6/13/2007 Vote

8. The only good thing about this place is the concierge (very helpful) and the lobby- it was pretty.

"No Sleep " Read full review on YahooTravel 6/3/2007 Vote

9. Concierge Lounge: Never went, as i didnt have the status yet.

"Poor choice in the area, stay elsewhere " Read full review on TripAdvisor 10/2/2011 Vote

10. There was no concierge desk but the staff did their best to help us with restaurant choices.

"A typical but very pleasant downtown hotel stay " Read full review on TripAdvisor 9/26/2011 Vote